HR Services Trainee with German or Dutch

Sonova Group; Polska; Hybrid; PLN 40,000 - 60,000; Full time

Job summary

Sonova in Warsaw is seeking an HR Services Trainee to join the EMEA HR Services team and gain hands-on experience across HR processes, systems, and employee communications.

You will support day-to-day HR activities, review cases, prepare documents, and contribute to HR content in the CMS, ServiceNow, and other tools as you learn.

Ideal candidates are curious, well-organized, fluent in English and German or Dutch at B2 level, and able to work 3–5 days per week from the Warsaw office.

Qualifications

• Curious, flexible and eager to learn new tasks.
• Well organized with the confidence to work independently.
• Customer- and service-oriented, able to support employees.
• Collaborative team player who enjoys helping others.
• Proficient in Microsoft Office and Outlook; ServiceNow experience is a plus.

Responsibilities

• Support the HR Services EMEA team with day-to-day HR administration and tasks.
• Review incoming HR cases and assign to the appropriate HR Administrator or Specialist.
• Respond to HR questions via cases and chat with guidance from the wider team.
• Prepare HR documents using templates, ensuring accuracy and completeness.
• Create and update HR articles and employee communications for the HR Portal (CMS).
• Work with HR systems such as ServiceNow to gain practical case-management experience.
• Maintain clear, up-to-date HR information and documentation.

Skills

Curious and flexible

Organized

Customer-focused

Team player

English (B2)

German/Dutch (B2)

Tools

Microsoft Office & Outlook

ServiceNow

Job description

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

HR Services Trainee with German or Dutch

Kickstart your HR career while contributing to a company with a purpose that matters.

As one of the world's leading hearing care companies, we're driven by a shared purpose: helping people enjoy the delight of hearing. Behind that purpose are teams who make sure our people are supported, informed, and able to do their best work every day.

As an HR Services Trainee, you'll join our HR Services EMEA team and gain hands-on experience of HR within a global organization. You'll support day-to-day HR activities while building your knowledge of HR processes, systems, employee communications, and case management.

This is an opportunity to turn what you've learned into real-world experience, develop valuable professional skills, and build a strong foundation for your future career in HR.

We're looking for someone who is curious, organized, and eager to learn. You don't need to know everything about HR already, what matters most is your willingness to develop, take ownership of your tasks, and provide a great service to our employees.

Please note: candidates should have at least B2-level English and B2-level German or Dutch and be able to work from our Warsaw office 3-5 days per week.

More about the role:

• Support the HR Services EMEA team with day-to-day HR administration and operational tasks
• Review incoming HR cases and assign them to the appropriate HR Administrator or Specialist
• Respond to straightforward employee HR questions through HR cases and chat, with support from the wider team when needed
• Prepare HR documents using existing templates, ensuring information is complete and accurate
• Create and update HR articles, employee communications, and other content for our HR Portal using a content management system (CMS)
• Work with HR systems such as ServiceNow and gain practical experience in HR case management
• Help keep HR information and documentation clear, accurate, and up to date

More about you:

• Curious, flexible, and open to learning new tasks and taking on new challenges
• Well organized, with the confidence to work independently once familiar with a task
• Comfortable working with written information and reviewing larger amounts of text
• A collaborative team player who enjoys working with and supporting others
• Customer- and service-oriented, with a helpful and positive approach
• Comfortable using Microsoft Office and Outlook; experience with ServiceNow or another HR system would be an advantage, but isn't essential
• B2-level English plus B2-level German or Dutch
• Able to work from our Warsaw office 3-5 days per week

Why Join Sonova?

At Sonova, we offer more than just a job - we offer a chance to make an impact. You'll join a collaborative, inclusive environment where your ideas matter and your leadership shapes how we serve our customers. With our modern office spaces, focus on employee development, and strong company values, you'll be empowered to grow both personally and professionally.

Make an impact that resonates. Join Sonova and help us bring the world closer through better hearing.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.