HR Services Administrator

Sonova Group; Poland; Hybrid; PLN 47,000 - 71,000; Full time

Benefits offered by this job

Hybrid work model

Training opportunities

Career development plans

Job summary

Sonova is hiring an HR Services Administrator in Poland. The role focuses on first-level HR support, handling inquiries, and basic transactional processing to ensure a positive employee experience.

You will input data into HRIS, generate simple HR reports, and assist with HR process improvements while collaborating with colleagues in a flexible hybrid environment.

Qualifications

• Commercial training completed.
• 1–2 years of HR experience.
• Proficiency in MS Office and strong organizational skills.
• Very good English language skills.

Responsibilities

• Provide first level HR support to employees and line managers.
• Respond to internal inquiries and perform basic transactions.
• Input basic employee data into the HRIS System and document activities.
• Generate basic HR reports and performance metrics.
• Collaborate on HR processes and process optimizations.

Skills

Team collaboration

Customer service

Attention to detail

Organizational skills

MS Office

English proficiency

Self-management

Education

Commercial training

Tools

HRIS System

Inquiry System

Job description

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At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you’ll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.

HR Services Administrator

The HR Services Administrator provides first-level support to employees by responding to HR-related inquiries and delivering efficient, accurate basic transactional processing. The role ensures a positive employee experience by addressing routine HR questions, resolving issues promptly, and maintaining the integrity of HR data and processes

More about the role :

• First level support for employees and line managers in HR related inquiries
• Answering internal inquiries
• Responding to inquires and performing transactions using documented processes and policies (through Inquiry System)
• Escalating issues to second level support or triages inquiries to the appropriate queue
• Inputing basic employee data into the HRIS System database and / or documenting activities as requested
• Generate basic reports and performance measurements
• Reviewing documents and reports related to employee records in HR processes and verifies their accuracy
• Support in various coordinative tasks for HR
• Collaboration and support in various HR processes and process optimizations

More about you :

• Commercial training completed
• 1-2 years of HR experience
• Administrative support and HR operations
• Strong organizational and prioritization skills
• Attention to detail and accuracy
• Reliability and resilience
• Ability to work independently and self-manage
• Flexibility and openness to change
• Team collaboration and teamwork
• Customer and service orientation
• Quality-focused mindset
• Proficiency in MS Office
• Very good English

More about what we offer :

As one of the world's leading hearing care providers headquartered in Switzerland, we're committed to building an inclusive culture. We want to create an environment where you can balance a successful career with your commitments and interests outside of work, through our flexible hybrid working model. We offer a wide range of training opportunities for both your professional and personal development, and there are exceptional growth opportunities with individual development plans.

Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.