HR & Payroll Team Manager with German

Genpact; Kraków; Hybrid; PLN 180,000 - 240,000; Full time

Benefits offered by this job

Contract of employment

Private medical care (LuxMed)

Pluxee card

Life insurance

Multisport card

Professional training programs

Hybrid work model

Additional paid leave

Job summary

Genpact is seeking a HRO or/and Payroll Administration Team Manager to join our Kraków team in a hybrid role for the DACH market. You will manage payroll and HR operations, ensuring accuracy and compliance across platforms.

You will lead 8-10 staff, coach performance, and align data and payroll strategies with business goals, collaborating with client process owners. We offer a hybrid work model and comprehensive benefits.

Qualifications

• 3+ years in a team leadership role.
• 3+ years Payroll or HRO experience.
• Fluent German (C1) and strong English.
• Bachelor’s degree in HR, Management or related field.
• Strategic thinking and problem solving.
• Strong leadership and interpersonal skills.
• Experience with Workday, UKG, SAP or ADP.
• Excellent communication and stakeholder engagement.

Responsibilities

• Lead a cross-functional delivery team of 8-10 staff.
• Provide coaching, mentoring, and performance feedback.
• Ensure end-to-end accuracy in employee master data across ERP platforms.
• Define and implement Global Payroll strategies.
• Drive initiatives to improve payroll accuracy and compliance.
• Engage senior leadership to align data and payroll management.
• Partner with client process owners for process improvement.
• Ensure SOPs and quality assurance frameworks.
• Lead internal reviews, audits, and risk assessments for payroll.

Skills

Team leadership

Payroll

HRO experience

Effective communication

Stakeholder management

Education

Bachelor's degree in HR

Tools

Workday

UKG

SAP

ADP

ServiceNow

Zendesk

Job description

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are currently looking for a HRO or/and Payroll Administration Team Manager to join our team in a hybrid role. You will work for the DACH market. We work from our office at Opolska 112.

We are seeking a reliable and experienced professional who can independently manage responsibilities and contribute to efficient planning operations.

Responsibilities:

• Lead a cross-functional delivery team of 8-10 staff, including specialist, senior specialist and SMEs.
• Provide structured coaching, mentoring, and performance feedback through regular 1:1s, team huddles, and development plans.
• Ensure end-to-end accuracy in employee master data transactions (hires, exits, transfers, promotions, etc.) across global Human Resource Management System platforms (e.g., Workday, SAP SuccessFactors).
• Define and implement and Global Payroll strategies aligned with organizational goals.
• Drive initiatives to enhance Payroll process accuracy, compliance, and efficiency.
• Engage with senior leadership to align employee data and payroll management strategies with business objectives.
• Partner with client-side process owners to co-create strategy for continuous process improvement and employee experience design.
• Ensure delivery compliance with data privacy, EEO, diversity mandates, and geography related regulations.
• Lead periodic internal reviews, audits, and risk assessments for Payroll processes.
• Implement standard operating procedures (SOPs), quality assurance frameworks, and continuous improvement charters.

Qualifications:

• Experience in a team leading position (3+ years of experience).
• Extensive Payroll or/and HRO experience (3+ years).
• Fluent German - at least C1 language level + excellent English language skills.
• Bachelor’s degree in HR, Management, Account or a related field.
• Strategic thinking and problem-solving abilities.
• Strong leadership and interpersonal skills.
• Proficiency in payroll applications, Workday/UKG/SAP, ADP and ticketing (ServiceNow/Zendesk) systems.
• Effective communication and stakeholder engagement skills.

What can we offer?

• Contract of employment,
• Private medical care (LuxMed),
• Pluxee card,
• Life insurance,
• Multisport card,
• Access to professional training and development programs,
• Hybrid work model (once a week work from the office),
• Additional paid leave (up to 4 extra days).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.