HRO - Employee Lifecycle Management - German

Genpact; Wrocław; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Stable contract

Remote work option

Training programs

Career development

Job summary

Genpact in Poland is seeking an HR Administrator to support workforce processes in Workday and related systems, handling hires, changes, promotions, and exits with meticulous file maintenance. The role offers hybrid work from Wrocław or Kraków and remote options within Poland.

You will deliver proactive admin support to employees through cases, email, chat, and phone in Dutch, French, and English, ensuring accurate data and compliance.

Qualifications

• Experience in Human Resources.
• German and English language skills (German, English C1).
• Ability to resolve routine problems independently.
• Attention to detail and time management.
• Multitasking and coordinating workload with the team.
• Familiarity with HR systems (Workday) desirable but not mandatory.

Responsibilities

• Handle Workday HR processes (hire, changes, promotions, exits) and file maintenance.
• Provide proactive admin support to employees via cases, email, chat and phone in Dutch, French, and English.
• Manage HR data and documents across required systems.
• Answer inquiries and resolve issues of varying complexity.
• Guide internal clients through access tools and knowledge bases.
• Navigate employees in Workday for HR processes.
• Build relationships with customers and stakeholders.
• Manage database of inquiries.
• Assist in team training activities.

Skills

German language

English (C1)

HR experience

Attention to detail

Time management

Multitasking

Prioritization

Team collaboration

Tools

Workday

Job description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

You will conduct your work hybrid from Wrocław or Krakow, or remote from other location in Poland.

Responsibilities:

• Responsible for all Workforce related process in Workday and outside of Workday (e.g. Hire, Job changes, Promotions, Exits) including document generation and maintenance of personal files across the Employee Life Cycle
• Providing proactive administrative support to employees of our client via non-voice and voice channels including: cases (HR One system), mailbox, chat and phone in Dutch or French and English
• Human Resources Administration (collecting documents from new employees, updating data in required system, registering new employees in the different systems).
• Answering to inquiries and resolving issues of different complexity
• Guiding internal clients through access tools and knowledge management portal.
• Navigating employees in Workday system for HR processes.
• Building good relationships with the customers and stakeholders.
• Managing database of inquiries
• Assistance in training activities within the team's scope delivered internally and externally

Qualifications:

• Excellent oral and written communication skills, language skill German, English C1
• Experience in Human Resources
• Ability to resolve routine problems and questions independently.
• Ability to pay close attention to detail and use time effectively.
• Multi-tasking capabilities to manage and follow up several caseloads.
• Ability to prioritize and coordinate own workload as well as cooperate with other team members to solve issues.
• Knowledge of HR system (Workday) however, it is not mandatory for this role.

What can we offer?

• Stable job offer – employment contract
• Possibility to work remote
• Various trainings (initiating, soft skills)
• Possibility of development

As an Equal Opportunity Employer – we encourage you to apply to this opening position(s) with your preferred CV format. Please note that Genpact does not impose any CV format nor do we require you to enclose, a photograph to your CV as part of the application process. It is the candidate’s absolute discretion if he/she chooses to upload a CV with or without a photograph enclosed.

Kindly please see our Privacy Notice for Employment Candidates: http://www.genpact.com/about-us/privacy-notice-for-employment-candidates.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.