L&D Coordinator with German

Genpact; Kraków; Hybrid; PLN 89,000 - 134,000; Full time

Benefits offered by this job

Contract of employment

Private medical care

Pluxee card

Life insurance

Multisport card

Training and development programs

Hybrid work model

Additional paid leave

Job summary

Genpact is seeking a Learning & Development Coordinator to join our Kraków team in a hybrid role (one day a week in the office at Opolska 112).

The ideal candidate has 1–3 years of administrative HR experience, strong English and German communication at C1, and hands-on LMS knowledge. You will support the Germany & Austria market, coordinating training programs and maintaining records.

Qualifications

• 1–3 years of experience in an administrative HR area; L&D experience is a plus.
• Fluency in English and German (C1) required; able to collaborate across international teams.
• Proficient in MS Office, especially Excel; reporting and data analysis experience.

Responsibilities

• Coordinate and administer learning and development programs across leadership, professional skills, language, and onboarding training.
• Manage LMS (course creation, user admin, training records) and keep documentation up to date.
• Collaborate with internal stakeholders and external vendors to plan, schedule, and organize training initiatives.
• Organize training logistics: participant registration, communication, hotel and meeting room bookings.
• Monitor training effectiveness and prepare reports, dashboards, and audit-related documentation.
• Handle apprenticeship, onboarding, and talent development support while addressing employee inquiries.

Skills

LMS Administration

Stakeholder Management

English & German fluency

Cross-functional Collaboration

Excel Reporting

HR Administration

Education

Bachelor’s degree in HR/Business/Education/Psychology

Tools

SuccessFactors

Cornerstone

Job description

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

We are currently looking for a Learning & Development Coordinator to join our team in a hybrid role (once a week at Opolska 112 street).

The ideal candidate has professional experience in payroll and communicates confidently in German at a minimum C1 level. In this role, you will be supporting the Germany & Austria market, working closely with cross-functional teams to ensure smooth and accurate operations.

Responsibilities:

• Coordinate and administer learning and development programs, including leadership, professional skills, language, and onboarding training.
• Manage and maintain the Learning Management System (LMS), including course creation, assignments, user administration, and training records.
• Collaborate with internal stakeholders and external vendors to plan, schedule, and organize training initiatives.
• Organize training logistics, including participant registration, communication, and hotel and meeting room bookings for training programs and events.
• Monitor training effectiveness and prepare regular and ad hoc reports, dashboards, and audit-related documentation.
• Maintain knowledge management platforms and ensure training documentation, SOPs, and information articles are accurate and up to date.
• Execute training budgets, invoices, funding applications, and coordinate with Finance and other departments.
• Provide support for apprenticeship, onboarding, and talent development programs while handling employee inquiries and requests.

Qualifications

• Minimum 1-3 years of experience in an administrative HR area (L&D experience would be a plus),
• Excellent communication and stakeholder management skills, with fluency in English and German and the ability to collaborate across international teams.
• Knowledge of LMS platforms like SuccessFactors and Cornerstone.
• Hands-on experience with Learning Management Systems (LMS) and digital learning tools would be a plus,
• Bachelor’s degree in Human Resources, Business Administration, Education, Psychology, or a related field.
• Experience in maintaining e-learning content and training materials.
• Proficiency in Microsoft Office applications, particularly Excel, with experience in reporting and data analysis.
• Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously.

What can we offer?

• Contract of employment,
• Private medical care (LuxMed),
• Pluxee card,
• Life insurance,
• Multisport card,
• Access to professional training and development programs,
• Hybrid work model (once a week work from the office),
• Additional paid leave (up to 4 extra days).

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.