HR Operations Specialist: Global HR Support

LEO Pharma; Gdańsk; On-site; PLN 60,000 - 90,000; Full time

Job summary

LEO Pharma, based in Gdańsk, Poland, is seeking an experienced HR Operations Specialist to deliver high-quality HR operational support for dedicated markets. You will work with ServiceNow and HR systems to handle employee data and processes accurately, aligning with global and local requirements.

You will maintain HR records, prepare contracts, support benefits administration, payroll data collection, and drive process improvements across HR operations.

Qualifications

• Experience in HR operations/administration, or a similar process-driven HR environment.
• Good knowledge of employee lifecycle processes, such as hiring, onboarding, employee changes, benefits, leave, and offboarding.
• In-depth insights into the use of HR data platforms and tools.
• Proficiency in MS Office and confidence working with data and documentation.
• Fluency in English, both written and verbal; an additional European language is a plus.

Responsibilities

• Manage HR operations support for dedicated markets, including employment-related inquiries, time and attendance, simple payroll questions, and employee lifecycle processes.
• Update and maintain HR systems and employee records according to global and local processes.
• Prepare employment contracts, addendums, special letters, and other HR documentation.
• Support benefits administration, leave of absence, sickness, time off, service awards, gifts, and related processes where relevant.
• Monitor and resolve incoming employee and manager queries in ServiceNow, ensuring timely and customer-focused service.
• Support payroll processes by collecting input, running internal controls, following payroll checklists.
• Support data quality activities.
• Help maintain relevant knowledge articles for your dedicated markets.

Skills

HR operations

Employee lifecycle management

HR data platforms

MS Office

English fluency

Additional European language

Tools

ServiceNow

Job description

LEO Pharma, based in Gdańsk, Poland, is seeking an experienced HR Operations Specialist to deliver high-quality HR operational support for dedicated markets. You will work with ServiceNow and HR systems to handle employee data and processes accurately, aligning with global and local requirements.

You will maintain HR records, prepare contracts, support benefits administration, payroll data collection, and drive process improvements across HR operations.