HR Operations Specialist

LEO Pharma; Gdańsk; On-site; PLN 60,000 - 90,000; Full time

Job summary

LEO Pharma, based in Gdańsk, Poland, is seeking an experienced HR Operations Specialist to deliver high-quality HR operational support for dedicated markets. You will work with ServiceNow and HR systems to handle employee data and processes accurately, aligning with global and local requirements.

You will maintain HR records, prepare contracts, support benefits administration, payroll data collection, and drive process improvements across HR operations.

Qualifications

• Experience in HR operations/administration, or a similar process-driven HR environment.
• Good knowledge of employee lifecycle processes, such as hiring, onboarding, employee changes, benefits, leave, and offboarding.
• In-depth insights into the use of HR data platforms and tools.
• Proficiency in MS Office and confidence working with data and documentation.
• Fluency in English, both written and verbal; an additional European language is a plus.

Responsibilities

• Manage HR operations support for dedicated markets, including employment-related inquiries, time and attendance, simple payroll questions, and employee lifecycle processes.
• Update and maintain HR systems and employee records according to global and local processes.
• Prepare employment contracts, addendums, special letters, and other HR documentation.
• Support benefits administration, leave of absence, sickness, time off, service awards, gifts, and related processes where relevant.
• Monitor and resolve incoming employee and manager queries in ServiceNow, ensuring timely and customer-focused service.
• Support payroll processes by collecting input, running internal controls, following payroll checklists.
• Support data quality activities.
• Help maintain relevant knowledge articles for your dedicated markets.

Skills

HR operations

Employee lifecycle management

HR data platforms

MS Office

English fluency

Additional European language

Tools

ServiceNow

Job description

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Location:Gdańsk80-309,Poland Job ID:4887

Role Description

Bring structure, service, and smart HR processes to life at LEO Pharma.

Are you an experienced HR professional with a passion for ensuring smooth HR operations? Do you thrive in a collaborative environment where your expertise can support both managers and employees?

Join us in creating a future legacy in medical dermatology

At LEO Pharma, we are global leaders in medical dermatology. We have 115 years’ experience in bringing innovation to healthcare. And we are eager to do much more. Each year, close to 100 million people have a better day because of our medicines.

In HR team, we share a “challenge accepted” mindset and are guided by our winning behaviours of simplification, collaboration, and accountability, to achieve our goals.

Your role

As HR Operations Specialist, you will be responsible for delivering high-quality HR operational support for dedicated markets. You will work actively in ServiceNow and HR systems, ensuring that employee data, and processes are handled accurately and in line with global and local requirements.

Your work will help managers and employees navigate HR processes with confidence, while contributing to continuous improvements across our HR operations setup.

Your primary tasks will include:

• Manage HR operations support for dedicated markets, including employment-related inquiries, time and attendance, simple payroll questions, and employee lifecycle processes.
• Update and maintain HR systems and employee records according to global and local processes.
• Prepare employment contracts, addendums, special letters, and other HR documentation.
• Support benefits administration, leave of absence, sickness, time off, service awards, gifts, and related processes where relevant.
• Monitor and resolve incoming employee and manager queries in ServiceNow, ensuring timely and customer-focused service.
• Support payroll processes by collecting input, running internal controls, following payroll checklists.
• Support data quality activities.
• Help maintain relevant knowledge articles for your dedicated markets.

To succeed in this role, we imagine that you bring:

• Experience in HR operations/administration, or a similar process-driven HR environment.
• Good knowledge of employee lifecycle processes, such as hiring, onboarding, employee changes, benefits, leave, and offboarding.
• In-depth insights into the use of HR data platforms and tools.
• Proficiency in MS Office and confidence working with data and documentation.
• Fluency in English, both written and verbal; an additional European language is a plus.

As a person, you are accurate, proactive, and service minded. You enjoy collaborating with stakeholders across functions and countries, and you take pride in solving queries in a professional and timely way. You thrive in a structured environment, embrace change with a flexible “can do” mindset, and are motivated by delivering strong results together with others.

Your new team

You will join Global People Services, where the focus is on delivering efficient, high-quality, and employee-centered HR support across the organization. The team works closely with Process Owners, HR Operations and Payroll leaders, HRIS, and Service Delivery stakeholders to ensure strong governance, continuous improvement, and reliable service delivery. As part of a global company with Danish roots, you will collaborate across countries and functions while being based in Gdańsk.

Contact and application

You do not need to upload a cover letter, but feel free to add a few sentences in your resume or CV on why this position has your interest.

Beyond the skin

Join LEO Pharma, a global leader in medical dermatology, as we go beyond the skin to make a lasting impact. Our innovative approach sets us apart. We are dedicated to leaving a legacy that positively impacts patients, colleagues, and our planet.

At LEO Pharma, we believe in the power of individuals to drive change. Our flat organizational structure empowers you to make a visible impact and offers versatile roles for professional growth. We value diversity and welcome applications from all qualified candidates, recognizing that our different perspectives, backgrounds, and attitudes enable us to make the best decisions. Join our passionate team at LEO Pharma and be yourself as we work together to make a difference.

For certain positions, LEO Pharma might complete a background check conducted by a third party.