HR Operations Specialist

Koch; Katowice; On-site; PLN 80,000 - 140,000; Full time

Job summary

Koch is seeking an HR Operations Specialist in Katowice, Poland, to provide comprehensive HR administrative support across the EMEA region. You will manage contract changes, employee data updates, onboarding and offboarding, and collaborate with Payroll, Recruiting, HR Technology, and Compliance to ensure smooth operations.

You will support projects and transitions, maintaining confidentiality and accuracy while delivering excellent customer service and continuous improvement for our HR

Qualifications

• Fluent in Polish and English with strong communication skills.
• Excellent analytical and problem-solving abilities.
• Proficient in Microsoft Office Suite; experience with a ticketing system is a plus.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Willingness to work onsite 2–3 days per week.

Responsibilities

• Perform HR administrative tasks across the full employee lifecycle, ensuring accurate and compliant documentation.
• Deliver accurate, timely, and customer-focused HR services that enhance the employee experience and support our business goals.
• Build strong partnerships with Payroll, Recruiting, HR Technology, and Compliance to ensure seamless HR operations and effective solutions.
• Proactively identify and implement improvements to streamline HR processes, reduce errors, and increase value for our team and partners.
• Handle sensitive information with integrity, maintaining the highest standards of confidentiality and trust.
• Contribute to a culture of learning and innovation by sharing best practices, seeking feedback, and supporting team development.
• Take ownership of projects and process transitions that match your strengths and interests, supporting your growth and self-actualization.

Skills

Analytical thinking

Problem solving

Attention to detail

Organizational skills

Customer service orientation

Polish language

English language

Tools

Microsoft Office

Ticketing system

Job description

As anHR Operations Specialist at Koch in Katowice (Poland), you will provide HR administrative support to our internal business partners across the EMEA region. You will manage a wide range of activities within theHire to Retirecycle, including contract management, employee data changes, and onboarding/offboarding tasks.
You will also collaborate with Payroll, Recruiting, HR Technology, and Compliance to ensure smooth andaccurateHR operations. You will also support projects and transitions, ensuring confidentiality, accuracy, and excellent customer service that contributes to a seamless HR experience and continuous improvement.

Our Team

You will be part of a dynamic HR Operations team supporting employees across EMEA, working closely with HR Business Partners and regional stakeholders. We deliver consistent, high-quality HR services that make a real impact. Our focus is to simplify processes, enhance employee experience, and create value through operational excellence and continuous improvement. We value teamwork, continuous learning, and innovation, and we encourage you to share your knowledge and ideas to help us create value for our business partners.

What You Will Do

• Perform HR administrative tasks across the full employee lifecycle, ensuring accurate and compliant documentation.
• Deliver accurate, timely, and customer-focused HR services that enhance the employee experience and support our business goals.
• Build strong partnerships with Payroll, Recruiting, HR Technology, and Compliance to ensure seamless HR operations and effective solutions.
• Proactively identify and implement improvements to streamline HR processes, reduce errors, and increase value for our team and partners.
• Handle sensitive information with integrity, maintaining the highest standards of confidentiality and trust.
• Contribute to a culture of learning and innovation by sharing best practices, seeking feedback, and supporting team development.
• Take ownership of projects and process transitions that match your strengths and interests, supporting your growth and self-actualization.

Who You Are (Basic Qualifications)

• Fluent in Polish and English, with strong written and verbal communication skills.
• Excellent analytical and problem-solving abilities.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint); experience with a ticketing system is a plus.
• Exceptional attention to detail and accuracy.
• Highly organized, self-driven, and able to manage multiple priorities in a fast-paced environment.
• Excellent customer service orientation and interpersonal skills.
• Open to learning and continuous improvement.
• Willingness to work onsite 2–3 days per week.

What Will Put You Ahead

• Experience in a shared services or multinational environment, particularly with case management systems.
• Demonstrated HR operational knowledge, including workforce labor compliance, vendor coordination, and process improvement.
• Ownership mindset with a track record of driving positive change and delivering results.
• Proficiency in Italian language.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location.

Who We Are

At Koch, employees are empowered to do what they do best to make life better. Learn how ourbusiness philosophy helps employees unleash their potential while creating value for themselves and the company.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.