HR Onboarding Process Specialist with Italian

Infosys Poland; Polska; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Performance bonus

Referral bonus

Growth opportunities

Online trainings

Italian language use

Private medical care

Multisport

Group insurance

Well-being platform

Stable contract

No probation

IT equipment provided

Social Fund bonuses

Flexible hours

Charity events

Hybrid/Remote option

Job summary

Infosys Poland is seeking an HR Onboarding Process Specialist with Italian to join our Lodz team. You will handle complex employee lifecycle transactions, onboarding processes and data quality across HR systems, ensuring accuracy and compliance.

The role requires 1–4 years of HR operations experience, strong knowledge of SAP SuccessFactors and HRSD tools, and fluent Italian and English communication to support clients.

Qualifications

• 1–4 years of HR operations experience including complex employee lifecycle transactions, quality review, case resolution or reporting
• Graduate degree or equivalent practical experience; HR, business or analytics discipline preferred
• Strong knowledge of workforce administration, onboarding, leave and time processes
• Proficiency in SAP SuccessFactors / HCM, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
• Experience with mass changes, data audits, complex cases and operational reporting
• Knowledge of employee-data privacy, approval controls and downstream payroll impacts
• Ability to coach associates and coordinate local or regional requirements
• Fluency in Italian and English (min C1) for client communication purposes

Responsibilities

• Resolve complex workforce, onboarding, leave, time and employee-data cases.
• Quality-check individual and mass data changes, contracts, employee files and downstream notifications.
• Investigate data-integrity variances and coordinate corrective updates across HR systems.
• Coordinate leave-vendor activity, return-to-work processing and locally delivered case administration.
• Administer approved onboarding or exit surveys and prepare experience reports.
• Consolidate time-administration inputs and maintain operational process documentation.
• Analyze workforce and operational data, prepare recurring and ad hoc reports and identify improvement opportunities.
• Coach associates, maintain SOPs and monitor case quality, service levels and recurring root causes.
• Escalate non-standard, legally sensitive cases

Job description

HR Onboarding Process Specialist with Italian - Lodz

We are looking for a candidate with:

• Between 1–4 years of HR operations experience, including complex employee lifecycle transactions, quality review, case resolution or reporting.
• Graduate degree or equivalent practical experience; HR, business or analytics discipline preferred
• Strong knowledge of workforce administration, onboarding, leave and time processes
• Proficiency in SAP SuccessFactors / HCM, relevant SuccessFactors modules, HR4You (ServiceNow HRSD), Microsoft Office and reporting tools
• Experience with mass changes, data audits, complex cases and operational reporting
• Knowledge of employee-data privacy, approval controls and downstream payroll impacts
• Ability to coach associates and coordinate local or regional requirements –
• Fluency in Italian and English (min C1 level) - essential for client communication purposes

Your key activities:

• Resolve complex workforce, onboarding, leave, time and employee-data cases.
• Quality-check individual and mass data changes, contracts, employee files and downstream notifications.
• Investigate data-integrity variances and coordinate corrective updates across HR systems.
• Coordinate leave-vendor activity, return-to-work processing and locally delivered case administration.
• Administer approved onboarding or exit surveys and prepare experience reports.
• Consolidate time-administration inputs and maintain operational process documentation.
• Analyze workforce and operational data, prepare recurring and ad hoc reports and identify improvement opportunities.
• Coach associates, maintain SOPs and monitor case quality, service levels and recurring root causes.
• Escalate non-standard, legally sensitive cases

You can expect from us:

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use Italian language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 workdays from the office per week) or remote from Poland