H2R Operations Coordinator

Danish Crown Group; Kraków; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Private medical care

Dental care

Edenred lunch card

Flexible working hours

Job summary

Danish Crown Global Business Services (GBS) in Krakow is seeking an H2R Operations Coordinator to perform data entry and maintain employee master data in the HR information system, supporting hires, changes and terminations with accuracy.

You will ensure data quality, generate documents and act as gatekeeper for HR master data, while meeting SLAs and collaborating with local HR teams and IT systems like SAP SuccessFactors and ServiceNow.

Qualifications

• Bachelor's degree in HR, Business Administration or related field.
• Relevant certifications in Administration, HR Operations, Payroll or HR Systems are assets.
• 1 year experience in an HR field.
• Preferably experience from similar role with SAP SuccessFactors, ServiceNow.
• Knowledge of Microsoft Office package, especially Excel.

Responsibilities

• Provide professional service for HR transactions requested by internal customers (local HR teams, managers, employees).
• Maintain and update employee master data in the HR information system; support hirings, job changes, terminations, personal data changes and other HR processes.

Skills

Attention to detail

Communication

English (B2)

Prioritization

Structured thinking

Education

Bachelor's degree in HR/Business Admin

Certifications in Admin/HR (asset)

1 year HR experience

Tools

SAP SuccessFactors

ServiceNow

Excel

MS Office

Job description

Select how often (in days) to receive an alert:

We are a food company owned by Danish farmers supplying high-quality food to customers and consumers all over the world. From butchers to business developers, we’re more than 23,000 colleagues.

Danish Crown Global Business Services (GBS) in Krakow is a key part of Danish Crown’s transformation journey. We strive to be a trusted partner to the business by providing scale and standardized, efficient and effective services, thereby achieving the strategic goals of the business.

GBS and its three Centers of Excellence act as the Group Digital Transformation engine for Finance, Procurement, and Master data. Our Operational teams provide global services for Finance, Procurement, Master data, HR, and IT with the ambition to further move up the value chain and expand its service portfolio.

Passion is our protein, and by supporting each other every step of the way - from high potential programs and sustainability certifications to embracing diversity - we’re moving towards the same goal.

Better food. Brighter future

H2R Operations Coordinator

Area of Responsibility

Data entry and management:

• Provide professional service for transactions requested by internal customers (local HR teams, managers, employees).
• Responsible for creation, maintenance and update of employee master data in the HR information system. Support transactions for Hirings, Job Changes, Terminations, Personal Data changes and other HR processes, as required.
• Ensure data management transactions are processed in accordance with established rules and that comprehensive records are available.
• Generate documents necessary for supported processes (contracts, annexes).
• As the gatekeeper for HR MD, validate data for completeness and accuracy, stay vigilant while processing data, bring to the attention and seek explanation for any data inconsistency noted.
• Maintain and administrate employee files and archives (primary digital).
• Deliver high quality customer service, working in accordance with agreed Service Level Agreement, ensuring timely and accurate completion of all process steps. Ensure all KPIs and metrics meet requirements specified in the Service Level Agreement.

Reporting and audits:

• Work closely with local HR teams to ensure data consistency and accuracy across various HR processes.

Data privacy and security:

• Adhere to data privacy regulations, such as GDPR and/or local data protection laws, when handling employee data. Ensure compliance with internal policies and procedures regarding data access, confidentiality, and security.

Process improvement:

• Identify opportunities for process optimization and automation.

Training and knowledge:

• Maintain up-to-date process documentation, incl. Standard Operating Procedures, process maps, Instructions, user guides and FAQs.
• Assist in onboarding and training new members of the team.

Who are you?

Educational background

• Bachelor's degree in Human Resources, Business Administration or a related discipline
• Relevant certifications in Administration, HR Operations, Payroll or HR Systems are considered an asset
• 1 year experience in an HR field.
• Preferably experience from similar role working with SAP SuccessFactors, ServiceNow.
• Knowledge of Microsoft Office package, especially Excel.

Specific requirements

• Strong attention to details.
• Good communication skills.
• Ability to prioritize tasks and meet deadlines. Structured approach and logical way of thinking
• Very good English skills (min B2).

We offer:

• Private medical care together with dental care
• Edenred lunch card
• Flexible working hours (50% home, 50% office)