Global Trade Ops Specialist - Brokerage Management

Customs Support Group; Warszawa; Presencial; PLN 67.000 - 100.000; Jornada completa

Descripción de la vacante

Customs Support Group is seeking a Trade Operations Specialist – Brokerage Management to join the Global Trade Advisory & Solutions team. The role involves hands-on execution of customs brokerage activities, monitoring performance, and coordinating with brokers and client stakeholders across international operations.

You will work in a fast-paced environment, maintaining accurate documentation, supporting issue resolution, and contributing to continuous improvement of brokerage processes and

Formación

• Minimum 1 year of professional experience in customs brokerage, customs, trade compliance, logistics, supply chain or a similar operational environment.

Responsabilidades

• Support the daily execution and monitoring of customs brokerage activities
• Follow up with customs brokers and client stakeholders on open actions, operational topics and issues
• Monitor broker performance, operational KPIs and customs-related data
• Identify missing information, delays, discrepancies or inconsistencies and ensure appropriate follow-up
• Escalate operational issues when required and support their timely resolution
• Maintain operational trackers, reports and supporting documentation
• Coordinate with internal and external stakeholders to ensure agreed actions are completed accurately and on time
• Support the team in resolving day-to-day operational issues related to customs and brokerage activities
• Ensure operational information and documentation are complete, accurate and kept up to date
• Contribute to continuous improvement initiatives and optimization of brokerage management processes

Conocimientos

Organizational skills

Attention to detail

Multitasking

Proactive attitude

Communication skills

Excel

English proficiency

Working under pressure

Problem solving

Herramientas

Excel

Descripción del empleo

Customs Support Group is seeking a Trade Operations Specialist – Brokerage Management to join the Global Trade Advisory & Solutions team. The role involves hands-on execution of customs brokerage activities, monitoring performance, and coordinating with brokers and client stakeholders across international operations.

You will work in a fast-paced environment, maintaining accurate documentation, supporting issue resolution, and contributing to continuous improvement of brokerage processes and