Global Trade Brokerage Operations Specialist

customssupport; Polska; On-site; PLN 70,000 - 100,000; Full time

Job summary

Customs Support Group in Poland is seeking a Trade Operations Specialist – Brokerage Management to join the Global Trade Advisory & Solutions team. You will support daily customs brokerage activities for a key international client and monitor operational tasks to ensure accuracy and timely follow-up.

This hands-on role involves collaboration with customs brokers, client stakeholders and internal teams in a fast-paced, international environment, with a focus on data, performance metrics and

Qualifications

• Minimum 1 year of professional experience in customs brokerage or related field.
• Strong organizational skills with attention to detail.
• Proactive and able to manage multiple tasks under pressure.

Responsibilities

• Support the daily execution and monitoring of customs brokerage activities
• Follow up with customs brokers and client stakeholders on open actions
• Monitor broker performance, operational KPIs and customs-related data
• Identify missing information, delays, discrepancies or inconsistencies and ensure appropriate follow-up
• Escalate operational issues when required and support their timely resolution
• Maintain operational trackers, reports and supporting documentation
• Coordinate with internal and external stakeholders to ensure agreed actions are completed accurately and on time
• Support the team in resolving day-to-day operational issues related to customs and brokerage activities
• Ensure operational information and documentation are complete, accurate and kept up to date
• Contribute to continuous improvement initiatives and optimization of brokerage management processes

Skills

Organizational skills

Attention to detail

Communication skills

English proficiency

Task management

Proactive attitude

Excel

Tools

Excel

Job description

Customs Support Group in Poland is seeking a Trade Operations Specialist – Brokerage Management to join the Global Trade Advisory & Solutions team. You will support daily customs brokerage activities for a key international client and monitor operational tasks to ensure accuracy and timely follow-up.

This hands-on role involves collaboration with customs brokers, client stakeholders and internal teams in a fast-paced, international environment, with a focus on data, performance metrics and