Global HR Service Design Architect

TMF Group; Warszawa; Hybrid; PLN 180,000 - 260,000; Full time

Job summary

TMF Group is seeking an HR Administration Solution Architect to design and deliver client-focused HR and Payroll service solutions across multiple countries. You will combine HR operations expertise with a consulting mindset to shape practical, scalable service offerings for TMF's global client base.

The role supports the development of TMF's global HR&Payroll Service Catalog and engages with global stakeholders, local offices, and client leadership to drive value and service excellence.

Qualifications

• Extensive experience within HR Administration, HR Operations, HR Shared Services, HR Outsourcing, or HR Service Delivery environments.
• Fluent English communication skills and ability to present to stakeholders.
• Experience working directly with clients, stakeholders, and business leadership teams.
• Ability to gather requirements, facilitate workshops, and design operational solutions.
• Strong communication, presentation, and stakeholder management skills.
• Experience explaining complex service offerings and business solutions in a clear and consultative manner.

Responsibilities

• Support the ongoing development and enhancement of TMF's HR&Payroll Service Catalog, working with global stakeholders and local offices to improve service consistency.
• Design HR Administration and Payroll service solutions addressing client needs and TMF's service model.
• Lead client discovery sessions, workshops, and requirements gathering activities.
• Act as a trusted advisor on HR and Payroll delivery models and process design.
• Partner with Sales to support solution discussions and client proposals.
• Collaborate with operations, project managers, and SMEs to ensure scalable solutions.
• Build relationships with stakeholders, identify risks, and drive alignment in solutioning.

Skills

HR Administration

Client management

Stakeholder management

Workshop facilitation

Requirements gathering

English fluency

Communication

Presentation

Job description

TMF Group is seeking an HR Administration Solution Architect to design and deliver client-focused HR and Payroll service solutions across multiple countries. You will combine HR operations expertise with a consulting mindset to shape practical, scalable service offerings for TMF's global client base.

The role supports the development of TMF's global HR&Payroll Service Catalog and engages with global stakeholders, local offices, and client leadership to drive value and service excellence.