Global Customer Service Rep – USA & Canada (Hybrid)

Kennametal Stellite Inc.; Poznań; Hybrid; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Multisport

Lunch pass

Language courses

Medicover

Job summary

Kennametal is seeking a Customer Service Representative for the USA & Canada Market based in Poznan, offering a hybrid work setup. You will support customers across the USA and Canada, handle orders, and prepare sales documents while coordinating with US teams.

Fluent English and Polish, strong communication, and basic Excel are essential; SAP knowledge is a plus. The role includes training, stable conditions, and benefits.

Qualifications

• Speak and write fluent English and Polish.
• Communicate well with others.
• Know the basics of Excel.

Responsibilities

• Support Kennametal customers in the USA and Canada.
• Create & check sales documents (in Order to Cash processes).
• Work in partnership with Customer Service Team in USA & Sales Teams.
• Work under the USA schedule.
• Take the extra mile to engage customers.

Skills

Fluent English

Polish

Excel basics

Communication

SAP (nice to have)

Tools

SAP

Job description

Kennametal is seeking a Customer Service Representative for the USA & Canada Market based in Poznan, offering a hybrid work setup. You will support customers across the USA and Canada, handle orders, and prepare sales documents while coordinating with US teams.

Fluent English and Polish, strong communication, and basic Excel are essential; SAP knowledge is a plus. The role includes training, stable conditions, and benefits.