Customer Service Representative - USA & Canada Market

Kennametal Stellite Inc.; Poznań; On-site; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Multisport

Lunch pass

Language courses

Medicover

Job summary

Kennametal is seeking a Customer Service Representative for the USA & Canada Market based in Poznan, offering a hybrid work setup. You will support customers across the USA and Canada, handle orders, and prepare sales documents while coordinating with US teams.

Fluent English and Polish, strong communication, and basic Excel are essential; SAP knowledge is a plus. The role includes training, stable conditions, and benefits.

Qualifications

• Speak and write fluent English and Polish.
• Communicate well with others.
• Know the basics of Excel.

Responsibilities

• Support Kennametal customers in the USA and Canada.
• Create & check sales documents (in Order to Cash processes).
• Work in partnership with Customer Service Team in USA & Sales Teams.
• Work under the USA schedule.
• Take the extra mile to engage customers.

Skills

Fluent English

Polish

Excel basics

Communication

SAP (nice to have)

Tools

SAP

Job description

Customer Service Representative - USA & Canada Market

Location: Poznan, WP, PL

On-site or Remote: Hybrid

REQ ID: 48377

About Kennametal

With over 80 years as an industrial technology leader,Kennametal Inc.delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace and defense, earthworks, energy, general engineering and transportation turn toKennametalto help them manufacture with precision and efficiency. Every day approximately8,700 employees are helping customers in nearly 100 countries stay competitive.Kennametalgenerated$2.1 billionin revenues in fiscal 2023. Learn more at www.kennametal.com. Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Customer Service Representative USA & Canada Market

You may not know our name, but you can see our influence in everyday life. Thanks to our employees and tools, the World flies, drives, builds.Our tools land on Mars in space missions.

Now you may join our Shared Service Team and become a part of what we build.

• Speak and write fluent English and Polish
• Communicate well with others
• Know the basics of Excel?

Nice if you also

• Have a previous experience in Customer Service
• Know SAP

Interested? If the answer is YES, please read below:

What we offer

• Complete training from scratch
• Stable job conditions
• Benefits: Multisport, lunch pass, language courses, Medicover, many others
• Support Kennametal customers in the USA and Canada
• Create & check sales documents (in Order to Cash processes)
• Work in partnership with Customer Service Team in USA & Sales Teams
• Work under the USA schedule
• Take the extra mile to engage customers

In case of any questions, please reach out to our Lead Recruiter Bartek Smolis ([e-mail])

Equal Opportunity Employer