German Speaker: Remote Customer Support in Greece

FH Collective - Academy; Katowice; On-site; PLN 63,691 - 106,152; Full time

Benefits offered by this job

4 weeks hotel accommodation

Flight ticket

Airport pickup

Real estate agency fees covered

Full remote flexibility

Job summary

FH Collective - Academy is seeking German-speaking customer support professionals to join our Greece-based team. The role offers full relocation support for EU candidates moving to Greece and enables work from anywhere in the country.

You’ll deliver empathetic assistance, investigate account issues, promote community safety, and use data to improve user experience. Fluency in German and English, strong communication, and a service-minded analytical approach are essential.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution‑oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support
• Investigate account issues and content reports
• Promote community safety and product understanding
• Use data insights to enhance user experience

Skills

German fluency

English fluency

Strong communication

Analytical skills

Solution-oriented mindset

Tools

Digital platforms

Job description

FH Collective - Academy is seeking German-speaking customer support professionals to join our Greece-based team. The role offers full relocation support for EU candidates moving to Greece and enables work from anywhere in the country.

You’ll deliver empathetic assistance, investigate account issues, promote community safety, and use data to improve user experience. Fluency in German and English, strong communication, and a service-minded analytical approach are essential.