German-Speaking Support Pro — Remote with Greece Relocation

FH Collective Academy; Katowice; Remote; PLN 43,274 - 72,124; Full time

Benefits offered by this job

4 weeks hotel accomodation

Flight ticket

Airport pickup

Real estate fees covered

Full remote flexibility

Mediterranean lifestyle

Job summary

FH Collective Academy is seeking German-speaking customer support agents to join a remote team in Greece. The role includes full relocation support for EU candidates moving to Greece and a fully remote setup within the country.

You will handle empathetic support, investigate issues, promote safety, and use data insights to improve user experience while living the Mediterranean lifestyle.

Qualifications

• Fluency in German and English.
• Strong communication and analytical skills.
• A solution-oriented mindset and passion for helping others.
• Basic familiarity with digital platforms (training provided).

Responsibilities

• Provide empathetic and accurate customer support.
• Investigate account issues and content reports.
• Promote community safety and product understanding.
• Use data insights to enhance user experience.

Skills

German fluency

English proficiency

Strong communication

Analytical skills

Digital platform familiarity

Job description

FH Collective Academy is seeking German-speaking customer support agents to join a remote team in Greece. The role includes full relocation support for EU candidates moving to Greece and a fully remote setup within the country.

You will handle empathetic support, investigate issues, promote safety, and use data insights to improve user experience while living the Mediterranean lifestyle.