German-Speaking Customer Support in Sofia - Relocation

Savior Artigos Texteis Lda; Łódź; On-site; PLN 58,000 - 117,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation

Housing assistance

International environment

Relocation process support

Job summary

Savior Artigos Texteis Lda in Sofia is seeking a German-speaking Customer Support Specialist to join an international team on-site. You will assist German-speaking customers via available channels, respond clearly, document interactions, and escalate complex cases as needed.

Fluency in German and good English are required. Relocation support and temporary accommodation are provided to help you settle in Bulgaria, with an international and multicultural working environment.

Qualifications

• Native or fluent German language is required.
• Good command of English.
• Experience in customer service or hospitality is a plus.
• Strong communication and problem-solving abilities.
• Willingness to relocate to Sofia, Bulgaria and work on-site.

Responsibilities

• Support German-speaking customers through available channels.
• Respond to customer questions clearly and professionally.
• Assist with account, service, and general product inquiries.
• Document customer interactions accurately.
• Escalate complex cases to the appropriate team.
• Deliver a positive, customer-focused experience.

Skills

German fluency

English fluency

Communication skills

Problem solving

Customer service experience

Job description

Savior Artigos Texteis Lda in Sofia is seeking a German-speaking Customer Support Specialist to join an international team on-site. You will assist German-speaking customers via available channels, respond clearly, document interactions, and escalate complex cases as needed.

Fluency in German and good English are required. Relocation support and temporary accommodation are provided to help you settle in Bulgaria, with an international and multicultural working environment.