German-Speaking Customer Support in Sofia (Relocation)

Savior Artigos Texteis Lda; Kraków; On-site; PLN 67,000 - 94,000; Full time

Benefits offered by this job

Relocation support

Temporary accommodation upon arrival

Housing assistance

Job summary

Savior Artigos Texteis Lda seeks a German-speaking Customer Support Specialist to join an international team on-site in Sofia, Bulgaria. The role involves assisting German-speaking customers, handling inquiries, and delivering a high-quality service in a multicultural environment.

Ideal candidates are fluent in German with good English, open to relocation, and comfortable working in an international setting.

Qualifications

• Native or fluent German.
• Good command of English.
• Customer-facing experience is a plus.
• Open to relocating to Sofia, Bulgaria.

Responsibilities

• Support German-speaking customers through the available support channels.
• Respond to customer questions clearly and professionally.
• Assist with account, service, and general product-related inquiries.
• Document customer interactions accurately.
• Escalate more complex cases to the appropriate team.
• Deliver a positive and customer-focused experience.

Skills

German language

English language

Customer service

Relocation readiness

Job description

Savior Artigos Texteis Lda seeks a German-speaking Customer Support Specialist to join an international team on-site in Sofia, Bulgaria. The role involves assisting German-speaking customers, handling inquiries, and delivering a high-quality service in a multicultural environment.

Ideal candidates are fluent in German with good English, open to relocation, and comfortable working in an international setting.