Billing & Invoicing Support Specialist

E79 Poland SSC; Łódź; Hybrid; PLN 67,000 - 100,000; Full time

Job summary

UPS in Łódź is seeking a customer service specialist focused on billing. The role solves problems, researches inquiries, and uses best judgement to determine actions. This position works with external and internal customers, and assists those customers with questions concerning their bill.

It also involves preparing billing adjustments as needed, ensuring accuracy and timely responses. This is a permanent role within a global logistics network, offering stability and opportunities for growth in

Responsibilities

• This position solves problems and conducts basic research into customer inquiries.
• This position uses best judgement to select the best course of action.
• This position works with both external and internal customers, and assists those customers with questions concerning their bill.
• This position prepares billing adjustments as needed.

Job description

UPS in Łódź is seeking a customer service specialist focused on billing. The role solves problems, researches inquiries, and uses best judgement to determine actions. This position works with external and internal customers, and assists those customers with questions concerning their bill.

It also involves preparing billing adjustments as needed, ensuring accuracy and timely responses. This is a permanent role within a global logistics network, offering stability and opportunities for growth in