Administrator ds Wsparcia Klienta (CIS Administrator with German)

United Parcel Service, Inc.; Łódź; Hybrid; PLN 89.000 - 134.000; Vollzeit

Zusammenfassung

UPS in Łódź is seeking a German-speaking customer service professional who can resolve queries sent by email regarding billing, invoices, and credit notes while delivering excellent service. You will provide information and potential solutions, and support general administrative duties such as reporting and data entry.

This permanent role is with a Fortune Global 500 company in a dynamic logistics environment.

Qualifikationen

• Very Good German, especially in writing.
• Good English.
• Strong communications skills.
• Ability to work under time pressure and to deal with multiple tasks.
• Soft skills (problem analysis, problem solving, good decision making)

Aufgaben

• Resolving customer queries sent via email regarding billing, invoices, credit notes
• Providing customers with necessary information and possible solutions
• General administrative tasks (e.g. Creating reports, fulfilling data base)

Kenntnisse

German writing

English

Communication skills

Time pressure

Soft skills

Jobbeschreibung

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

What would you do on a daily basis?

• Resolving customer queries sent via email regarding billing, invoices, credit notes
• Providing customers with necessary information and possible solutions
• General administrative tasks (e.g. Creating reports, fulfilling data base)

We expect from applicants:

• Very Good German (especially in writing)
• Good English
• Strong communications skills
• Ability to work under time pressure and to deal with multiple tasks
• Soft skills (problem analysis, problem solving, good decision making)
• At least 6 months employment track at current position in UPS (for internal candidates only)

Employee Type: Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

In 1907, two teenage entrepreneurs in a Seattle basement started with a $100 loan and created what would become the world's largest package delivery service.

Today, operating in more than 220 countries and territories, UPS is committed to moving our world forward by delivering what matters.

UPS and its more than 500,000 UPSer around the globe are a transportation and logistics leader, offering innovative solutions to customers, big and small.

UPS understands and appreciates its responsibility to help build safe, stronger and more resilient communities founded on justice and economic opportunity for all, supported by a healthy, sustainable global environment.