German-Speaking Customer Service Coordinator - Hybrid

2015 UPM-Kymmene Sp.z o.o.; Wrocław; Hybrid; PLN 80,000 - 110,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

UPM is seeking a Customer Service Coordinator (German speaker) for the UPM Business Hub Poland in Wroclaw. You will manage customer relationships, handle orders, and provide pricing and technical support in a dynamic printing materials environment.

You will maintain data accuracy, support sales activities, and communicate effectively in German and English within an international team. The role offers a hybrid working model and opportunities for professional growth.

Qualifications

• Bachelor’s degree is required.
• Fluency in German and English is expected.
• Strong communication skills are essential.

Responsibilities

• Manage customer relationships as defined by sales management and internal systems.
• Manage orders – progression and communication to all parties, respond to disturbances.
• Maintain Customer Master File and Price Lists.

Skills

German language

English language

Communication skills

Commercial awareness

Systems knowledge

Customer service mindset

Education

Bachelor's degree

Job description

UPM is seeking a Customer Service Coordinator (German speaker) for the UPM Business Hub Poland in Wroclaw. You will manage customer relationships, handle orders, and provide pricing and technical support in a dynamic printing materials environment.

You will maintain data accuracy, support sales activities, and communicate effectively in German and English within an international team. The role offers a hybrid working model and opportunities for professional growth.