German-Speaking CAD Software Support Specialist

Revalize, Inc.; Poznań; On-site; PLN 89,280 - 133,920; Full time

Job summary

Revalize, Inc. in Poznań is seeking a German Speaking Customer Support Associate to provide superior software support to clients. This full-time role focuses on analyzing and troubleshooting various technical issues while ensuring excellent customer service.

Ideal candidates will have strong German and English communication skills, customer service experience, and a passion for problem solving. The position offers a professional environment with potential for career advancement based on performance.

Qualifications

• Excellent written and spoken German and English skills.
• Enjoyment of problem-solving.
• Experience in customer service.
• Ability to communicate technically complex topics.

Responsibilities

• Provide excellent customer service to Revalize customers.
• Support for incoming queries and issues.
• Identify and prioritize end-user issues.
• Adhere to customer service standards.
• Solve and respond to first-level support requests.

Skills

Excellent written and spoken German

Excellent written and spoken English

Problem solving

Experience in customer service

Ability to communicate technical topics

Familiarity with Windows software

Tools

Salesforce

Job description

Revalize, Inc. in Poznań is seeking a German Speaking Customer Support Associate to provide superior software support to clients. This full-time role focuses on analyzing and troubleshooting various technical issues while ensuring excellent customer service.

Ideal candidates will have strong German and English communication skills, customer service experience, and a passion for problem solving. The position offers a professional environment with potential for career advancement based on performance.