German-Speaking Business Support Supervisor

Ernst & Young Advisory Services Sdn Bhd; Katowice; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

EY GDS Poland is seeking a Business Support Supervisor with German to lead a team of Executive Assistants and specialized groups. You will own a defined service portfolio and partner with stakeholders to ensure high-quality, standardized service delivery and continuous improvement across functions.

The role combines people leadership with operational ownership, requiring strong communication with senior stakeholders and a hands-on approach to drive efficiency and collaboration across global

Qualifications

• Fluent English and German (C1) written and spoken.
• Minimum 3 years of experience in people management (Supervisor / Team Leader / Coordinator).
• Strong stakeholder management and influencing skills.
• Experience in managing service delivery and resolving operational challenges.
• Ability to manage multiple priorities and drive accountability.
• Proficiency in MS Office (Excel, PowerPoint, Word).

Responsibilities

• Act as the primary point of accountability for assigned service portfolio(s).
• Lead and develop a team of Executive Assistants and/or specialized teams (e.g., Travel Services).
• Oversee service delivery to ensure efficiency, quality and EY standards.
• Drive standardization, process optimization and knowledge sharing.

Skills

Team leadership

Stakeholder management

Operations management

Process improvement

MS Office

Tools

MS Office

Job description

EY GDS Poland is seeking a Business Support Supervisor with German to lead a team of Executive Assistants and specialized groups. You will own a defined service portfolio and partner with stakeholders to ensure high-quality, standardized service delivery and continuous improvement across functions.

The role combines people leadership with operational ownership, requiring strong communication with senior stakeholders and a hands-on approach to drive efficiency and collaboration across global