German Billing Specialist - On-site in Sofia

WW Talents; Warszawa; On-site; PLN 83,000 - 196,000; Full time

Benefits offered by this job

Signing bonus

Relocation support

Airbnb accommodation

Flight ticket reimbursement

Meal vouchers

Private health insurance

Multisport card

Job summary

WW Talents in Sofia, Bulgaria, is hiring a German-speaking Billing Service Agent to support customers with billing inquiries and deliver exceptional service on-site.

Initially on-site with a potential move to hybrid after 4 months for top performers; rotating shifts between 09:00 and 21:00. The role offers base pay plus bonuses, relocation support, and a signing bonus to assist relocation.

Qualifications

• German proficiency at C1/C2 level.
• English at B1/B2 level.
• Customer-focused and solution-oriented approach.
• Ability to work in a structured and professional environment.
• Willingness to work on-site in Sofia.

Responsibilities

• Assist German-speaking customers with billing-related inquiries.
• Provide clear and professional customer support.
• Help customers understand billing information and resolve related issues.
• Maintain a high standard of customer service and communication.
• Work closely with the team to ensure an efficient customer experience.

Skills

German C1/C2

English B1/B2

Customer-focused

Solution-oriented

Structured environment

On-site in Sofia

Job description

WW Talents in Sofia, Bulgaria, is hiring a German-speaking Billing Service Agent to support customers with billing inquiries and deliver exceptional service on-site.

Initially on-site with a potential move to hybrid after 4 months for top performers; rotating shifts between 09:00 and 21:00. The role offers base pay plus bonuses, relocation support, and a signing bonus to assist relocation.