German-Speaking Billing Specialist - On-site in Sofia

FH Collective Academy; Kraków; Sur place; PLN 73 000 - 87 000; Plein temps

Avantages offerts par ce poste

Relocation support

Airbnb accommodation (2 weeks)

Flight ticket reimbursement up to €255

Meal vouchers

Private health insurance

Multisport card

Résumé du poste

FH Collective Academy in Sofia, Bulgaria, is seeking a German-speaking Billing Service Agent. The role is on-site initially, with relocation support and a potential move to a hybrid model after 4 months for top performers.

You will assist German-speaking customers with billing inquiries, deliver professional support, and work with the team to ensure smooth billing processes and a high level of customer satisfaction.

Qualifications

• German language proficiency at C1/C2 level.
• English at B1/B2 level.
• Customer-focused and solution-oriented mindset.
• Ability to work in a structured, professional setting.

Responsabilités

• Assist German-speaking customers with billing-related inquiries.
• Provide clear and professional customer support.
• Help customers understand billing information and resolve related issues.
• Maintain a high standard of customer service and communication.
• Work closely with the team to ensure an efficient customer experience.

Connaissances

German C1/C2

English B1/B2

Customer-focused

Solution-oriented

Structured environment

Description du poste

FH Collective Academy in Sofia, Bulgaria, is seeking a German-speaking Billing Service Agent. The role is on-site initially, with relocation support and a potential move to a hybrid model after 4 months for top performers.

You will assist German-speaking customers with billing inquiries, deliver professional support, and work with the team to ensure smooth billing processes and a high level of customer satisfaction.