German-Speaking Billing Specialist – On-site in Sofia

FH Collective Academy; Wrocław; In loco; PLN 83.000 - 140.000; Tempo pieno

Vantaggi offerti da questo lavoro

Signing bonus

Relocation support

Meal vouchers

Private health insurance

Multisport card

Descrizione del lavoro

FH Collective Academy in Sofia, Bulgaria is seeking a German-speaking Billing Service Agent to support customers with billing inquiries. The role starts on-site in Sofia, with a potential move to a hybrid model after 4 months for top performers.

Base salary is €1,636 gross per month plus a €102.25 monthly billing bonus, plus a signing bonus of €1,000 (€500 after training, €500 after 6 months). Relocation includes 2 weeks Airbnb and up to €255 for flights, with meal vouchers, private health

Competenze

• Strong proficiency in German at C1/C2 level.
• English proficiency at B1/B2 level.
• Customer-focused and solution-oriented approach.
• Ability to work in a structured and professional environment.

Mansioni

• Assist German-speaking customers with billing-related inquiries.
• Provide clear and professional customer support.
• Help customers understand billing information and resolve issues.
• Maintain a high standard of customer service and communication.
• Work closely with the team to ensure an efficient customer experience.

Conoscenze

German (C1/C2)

Customer-focused

Structured & professional

Descrizione del lavoro

FH Collective Academy in Sofia, Bulgaria is seeking a German-speaking Billing Service Agent to support customers with billing inquiries. The role starts on-site in Sofia, with a potential move to a hybrid model after 4 months for top performers.

Base salary is €1,636 gross per month plus a €102.25 monthly billing bonus, plus a signing bonus of €1,000 (€500 after training, €500 after 6 months). Relocation includes 2 weeks Airbnb and up to €255 for flights, with meal vouchers, private health