German-Speaking Billing Specialist — On-site in Sofia

WW Talents; Kraków; Sur place; PLN 145 000 - 184 000; Plein temps

Avantages offerts par ce poste

Signing bonus

Relocation support

Meal vouchers

Private health insurance

Multisport card

Résumé du poste

WW Talents in Sofia, Bulgaria is seeking a German-speaking Billing Service Agent to support customers with billing inquiries and deliver a great experience. The role is on-site initially, with a potential move to a hybrid model after 4 months for top performers.

You will handle billing questions in German (C1/C2) and English (B2), provide clear guidance, and work with the team to ensure accurate and timely responses.

Qualifications

• Fluency in German at C1/C2 level.
• English at B2 level.
• Customer-focused and solution-driven approach.

Responsabilités

• Assist German-speaking customers with billing inquiries.
• Provide clear and professional customer support.
• Explain billing information and resolve related issues.
• Maintain a high standard of customer service and communication.
• Work closely with the team to ensure an efficient customer experience.

Connaissances

German C1/C2

English B2

Description du poste

WW Talents in Sofia, Bulgaria is seeking a German-speaking Billing Service Agent to support customers with billing inquiries and deliver a great experience. The role is on-site initially, with a potential move to a hybrid model after 4 months for top performers.

You will handle billing questions in German (C1/C2) and English (B2), provide clear guidance, and work with the team to ensure accurate and timely responses.