Geospatial Tech Support Specialist - Training & Enablement

Vagabond People Consulting; Warszawa; In loco; PLN 140.000 - 190.000; Tempo pieno

Descrizione del lavoro

Vagabond People Consulting is seeking a qualified engineer to onboard partners for hardware and software solutions, and to provide expert technical support and training across precision agriculture and related industries.

The role requires 3+ years in customer service/technical support and strong problem-solving, with fluency in Polish and professional English. You will train and support partners, collaborate with sales, and develop training materials as needed.

Competenze

• Bachelor's degree in engineering, preferably in precision industries.
• Minimum 3 years in customer service/technical support or technical training in agriculture machinery, positioning/navigation, LiDAR mapping, unmanned surveying, construction engineering, GIS, land surveying.
• Fluency in Polish and professional English – written and oral – are mandatory.
• Possess strong problem-solving skills and excellent analytical skills.
• Presentation and public speaking skills, including training and technical demonstrations.
• Comfort with learning new computer applications.

Mansioni

• Onboard new partners from a hardware and software perspective.
• Provide timely technical support and training via email, phone, web conference and in person.
• Develop and manage relationships with resellers and clients, handling product updates and technical requests.
• Perform problem analysis to resolve issues, including testing, troubleshooting and identifying bugs/enhancements.
• Support sales as a technical expert/consultant for precision agriculture.
• Develop and update training materials.

Conoscenze

Problem solving

Analytical skills

Public speaking

Technical training

Formazione

Bachelor's degree in engineering

Descrizione del lavoro

Vagabond People Consulting is seeking a qualified engineer to onboard partners for hardware and software solutions, and to provide expert technical support and training across precision agriculture and related industries.

The role requires 3+ years in customer service/technical support and strong problem-solving, with fluency in Polish and professional English. You will train and support partners, collaborate with sales, and develop training materials as needed.