Gaming Player Support (Polish/English) – Relocation Bonus

Gdziepracujemy; Polska; On-site; PLN 79,000 - 106,000; Full time

Benefits offered by this job

Relocation bonus €1,200 gross

21 days company-provided accommodation

Plane ticket to Sofia

Taxi from airport to accommodation

Fully paid training

Attractive salary

Job summary

TELUS Digital Bulgaria is seeking passionate Player Support Specialists for Gaming Accounts with Polish and English to join our Sofia office. You will assist players via tickets and chat, ensuring a high-quality support experience.

You will work rotating shifts across 24/7 operations with a case-by-case, player-first approach. Relocation and accommodation packages are provided to support a smooth transition and long-term success.

Qualifications

• Fluent in Polish and proficient in English.
• Experience in customer support or gaming communities.
• Ability to manage tickets and chats with a player-first approach.

Responsibilities

• Help players via tickets and chat.
• Provide the best player experience with a case-by-case approach.
• Identify trending issues and report them to the relevant teams.
• Collaborate with a passionate gaming team to deliver a strong support experience.

Skills

Polish language

English language

Customer support

Gaming experience

Communication skills

Job description

TELUS Digital Bulgaria is seeking passionate Player Support Specialists for Gaming Accounts with Polish and English to join our Sofia office. You will assist players via tickets and chat, ensuring a high-quality support experience.

You will work rotating shifts across 24/7 operations with a case-by-case, player-first approach. Relocation and accommodation packages are provided to support a smooth transition and long-term success.