Italian Back Office Gaming Support Specialist
Gdziepracujemy
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Résumé du poste
TELUS Digital Bulgaria is seeking Back Office Gaming Support Specialists with Italian to join our Game Support Team in Sofia. You will assist players, focus on delivering an outstanding experience, and relay player feedback to relevant teams.
Ideal candidates have Italian fluency, strong English, gaming experience, and a passion for helping players while improving processes. Relocation is provided with a comprehensive relocation package.
Qualifications
- Fluency in Italian and a good command of English.
- Gaming experience - you have played games and you can relate to a player's concept, community, and mindset.
- Player empathy and understanding a player's perspective when tackling their issues.
- Understanding of Player Support.
- Desire to help the players as best as possible and to contribute to the team's success.
Responsabilités
- Assist our players with any issues they might experience or report.
- Focus on the player and provide the ultimate player experience.
- Listen to the voice of the players and communicate it further to the appropriate teams.
- Work with our team to improve our processes.
Connaissances
Description du poste
TELUS Digital Bulgaria is seeking Back Office Gaming Support Specialists with Italian to join our Game Support Team in Sofia. You will assist players, focus on delivering an outstanding experience, and relay player feedback to relevant teams.
Ideal candidates have Italian fluency, strong English, gaming experience, and a passion for helping players while improving processes. Relocation is provided with a comprehensive relocation package.
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