FX & Financing Trading Support Analyst

State Street; Kraków; On-site; PLN 119,000 - 145,000; Full time

Benefits offered by this job

Permanent contract from day one

Gold Medical Package for employees and

Private pension plan

Development programs

Well-being programs

Job summary

State Street in Kraków is seeking a motivated candidate to provide day-to-day support for Sales and Trading teams across Foreign Exchange and Financing Solutions. The role offers a great learning opportunity with in-office presence at least three days per week and exposure to global markets.

You will assist in trade support, resolve inquiries, monitor trading systems and participate in onboarding tasks for front-office platforms, collaborating across Trading, Sales, Operations, Finance, IT and

Qualifications

• Bachelor’s degree or equivalent – preferred Finance, Computer Science or related
• Minimum 4 years of experience in financial services industry
• Excellent English communication skills
• Strong communication, interpersonal and relationship skills
• Familiarity with Microsoft Office applications and CoPilot – Word, Excel, Access, PowerPoint

Responsibilities

• Assist SSM Sales & Trading in trade support capacity and related responsibilities
• Research and resolve trade related inquiries from Sales and Trading, back office, fund groups, and clients
• Monitor SSM’s trading systems and address/resolve issues with appropriate escalations.
• Cancel, modify, and rebook trades primarily for FX but inclusive of other derivatives/securities (post‑execution)
• Support platform onboarding tasks (Front Office components) across Markets Platforms
• Support eFX applications from both platform onboarding and monitoring alerts, step in to address exceptions as needed
• Communicate and maintain strong working relationships with multiple departments (Trading, Sales, Operations, Finance, Technology, third party vendors) to resolve breaks and trade discrepancies on a time sensitive basis
• Participate in various projects that require FOTS expertise, involvement with testing or future support
• Understand the intricacies of manual and/or exceptional processes on the Foreign Exchange/Financing Solutions desks and work with IT, Credit & Compliance, Operations and Business Risk teams to improve process inefficiencies
• Liaise with Client Support Services team with queries relating to the on‑boarding of new business
• Produce reporting for clients and internal use
• Strictly follow the controls and procedures to reduce risk to Business

Skills

Analytical skills

Attention to detail

Willingness to learn

Teamwork

Working under pressure

Education

Bachelor’s degree or equivalent

Tools

Python

SQL

Microsoft Office

CoPilot

Job description

State Street in Kraków is seeking a motivated candidate to provide day-to-day support for Sales and Trading teams across Foreign Exchange and Financing Solutions. The role offers a great learning opportunity with in-office presence at least three days per week and exposure to global markets.

You will assist in trade support, resolve inquiries, monitor trading systems and participate in onboarding tasks for front-office platforms, collaborating across Trading, Sales, Operations, Finance, IT and