Front Office Trading Services - Business Analyst, Officer

State Street; Kraków; On-site; PLN 119,000 - 145,000; Full time

Benefits offered by this job

Permanent contract from day one

Gold Medical Package for employees and

Private pension plan

Development programs

Well-being programs

Job summary

State Street in Kraków is seeking a motivated candidate to provide day-to-day support for Sales and Trading teams across Foreign Exchange and Financing Solutions. The role offers a great learning opportunity with in-office presence at least three days per week and exposure to global markets.

You will assist in trade support, resolve inquiries, monitor trading systems and participate in onboarding tasks for front-office platforms, collaborating across Trading, Sales, Operations, Finance, IT and

Qualifications

• Bachelor’s degree or equivalent – preferred Finance, Computer Science or related
• Minimum 4 years of experience in financial services industry
• Excellent English communication skills
• Strong communication, interpersonal and relationship skills
• Familiarity with Microsoft Office applications and CoPilot – Word, Excel, Access, PowerPoint

Responsibilities

• Assist SSM Sales & Trading in trade support capacity and related responsibilities
• Research and resolve trade related inquiries from Sales and Trading, back office, fund groups, and clients
• Monitor SSM’s trading systems and address/resolve issues with appropriate escalations.
• Cancel, modify, and rebook trades primarily for FX but inclusive of other derivatives/securities (post‑execution)
• Support platform onboarding tasks (Front Office components) across Markets Platforms
• Support eFX applications from both platform onboarding and monitoring alerts, step in to address exceptions as needed
• Communicate and maintain strong working relationships with multiple departments (Trading, Sales, Operations, Finance, Technology, third party vendors) to resolve breaks and trade discrepancies on a time sensitive basis
• Participate in various projects that require FOTS expertise, involvement with testing or future support
• Understand the intricacies of manual and/or exceptional processes on the Foreign Exchange/Financing Solutions desks and work with IT, Credit & Compliance, Operations and Business Risk teams to improve process inefficiencies
• Liaise with Client Support Services team with queries relating to the on‑boarding of new business
• Produce reporting for clients and internal use
• Strictly follow the controls and procedures to reduce risk to Business

Skills

Analytical skills

Attention to detail

Willingness to learn

Teamwork

Working under pressure

Education

Bachelor’s degree or equivalent

Tools

Python

SQL

Microsoft Office

CoPilot

Job description

Who We Are Looking For

We are looking for a motivated candidate who is eager to learn and expand their analytical and communication skills, while providing day-to-day support for Sales and Trading teams across Foreign Exchange and Financing Solutions.

Who We Are Looking For

We are looking for a motivated candidate who is eager to learn and expand their analytical and communication skills, while providing day-to-day support for Sales and Trading teams across Foreign Exchange and Financing Solutions. Great learning opportunity to get immersed in Foreign Exchange and Financing Solutions across Markets, working closely with Sales and Trading teams! A minimum of three days in-office presence is required. The Front Office Trading Services (FOTS) team provides support across the globe (North America, Europe, and Asia‑Pacific) for State Street Market’s Sales & Trading Desks and acts as the primary liaison for external and internal clients. In addition to trading support and client services, the team works closely with Operations groups and participates in projects related to new trading initiatives, platform onboarding, integration, testing and implementation planning.

Why this role is important to us

The team you will be joining is a part of State Street Markets (SSM). When owners and managers of institutional assets need research, trading, securities lending and innovative portfolio strategies, they turn to SSM business unit. As our investment research and trading arm, SSM’s number one goal is to enhance and preserve our clients’ portfolio values by applying technology, optimizing trading, and linking asset classes and markets across the world. Join us if making your mark in the capital markets industry from day one is a challenge you are up for.

Your new role

• Assist SSM Sales & Trading in trade support capacity and related responsibilities
• Research and resolve trade related inquiries from Sales and Trading, back office, fund groups, and clients
• Monitor SSM’s trading systems and address/resolve issues with appropriate escalations.
• Cancel, modify, and rebook trades primarily for FX but inclusive of other derivatives/securities (post‑execution)
• Support platform onboarding tasks (Front Office components) across Markets Platforms
• Support eFX applications from both platform onboarding and monitoring alerts, step in to address exceptions as needed
• Communicate and maintain strong working relationships with multiple departments (Trading, Sales, Operations, Finance, Technology, third party vendors) to resolve breaks and trade discrepancies on a time sensitive basis
• Participate in various projects that require FOTS expertise, involvement with testing or future support
• Understand the intricacies of manual and/or exceptional processes on the Foreign Exchange/Financing Solutions desks and work with IT, Credit & Compliance, Operations and Business Risk teams to improve process inefficiencies
• Liaise with Client Support Services team with queries relating to the on‑boarding of new business
• Produce reporting for clients and internal use
• Strictly follow the controls and procedures to reduce risk to Business

What We Value

These skills will help you succeed in this role

• Strong analytical and problem‑solving skills
• Very strong attention to detail
• Strong willingness to learn systems, processes and new technical skills
• Ability to work as part of a team and under own initiative as well
• Ability to work under pressure and manage multiple priorities in a deadline driven environment

Education & Preferred Qualifications

• Bachelor’s degree or equivalent – preferred Finance, Computer Science or related
• Minimum 4 years of experience in financial services industry
• Excellent English communication skills
• Strong communication, interpersonal and relationship skills
• Familiarity with Microsoft Office applications and CoPilot – Word, Excel, Access, PowerPoint

Considered An Advantage

• Client facing experience
• Exposure to foreign exchange and/or agency lending
• Familiarity with Python and SQL

Additional Requirements

• The position requires office presence at least 3 days per week

Minimum Salary

zł132 000 Annual

The minimum salary quoted above applies to the role in the primary location specified. If the candidate ultimately works outside of this primary location, the applicable minimum salary may differ. Salary will be determined based on factors such as the position, type of work performed, individual skills, job description, working hours, diligence, initiative, self‑management, length of employment, availability, and the quantity and quality of work delivered, as well as other objective and non‑discriminatory criteria relevant to State Street employees.

In addition to salary, employees are eligible to be considered for discretionary annual performance‑based awards.

We Offer

• Permanent contract from day one
• Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
• Gold Medical Package for employees and their families (partner and children)
• Premium life insurance package and private pension plan
• Wide range of soft skills training, technical workshops, language classes and development programs
• Opportunities to volunteer your time to company‑driven initiatives, employee networks or organizations of your choice
• Variety of well‑being programs
• Additional benefits available depending on the seniority of the role

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success. We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work‑life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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Job ID: R-788023