Front Desk Guest Experience Associate

Hilton; Województwo mazowieckie; Sur place; PLN 22 000 - 30 000; Plein temps

Résumé du poste

Hilton Warsaw City Centre is seeking a friendly front desk associate to welcome guests and assist with check-in/out at our on-site location. You will be the first and last contact for guests, ensuring smooth service and a warm atmosphere throughout their stay.

We value Polish and English language proficiency, great communication, and a positive, flexible attitude. Prior experience is welcome but not required as training is provided to help you grow within Hilton.

Qualifications

• Polish language at advanced level and English at a very good level.
• Strong MS Office skills and basic computer literacy.
• People-oriented with excellent communication abilities.
• Flexible, positive, and eager to learn.

Responsabilités

• Welcoming and assisting guests to the highest standard - you'll be their first and last point of contact with the hotel
• Ensuring smooth and efficient check-in and check-out
• Handling day-to-day requests and answering guests' questions with a smile
• Taking and managing reservations
• Actively promoting Hilton Honors loyalty programme
• Working closely with other hotel departments to create a well-coordinated and effective team

Connaissances

Polish (Advanced)

English (Very good)

People-oriented

Outils

MS Office

Description du poste

Hilton Warsaw City Centre is seeking a friendly front desk associate to welcome guests and assist with check-in/out at our on-site location. You will be the first and last contact for guests, ensuring smooth service and a warm atmosphere throughout their stay.

We value Polish and English language proficiency, great communication, and a positive, flexible attitude. Prior experience is welcome but not required as training is provided to help you grow within Hilton.