Fraud Monitoring Specialist — 24/7 Payments Security

Nexi Group; Kraków; Vor Ort; PLN 40.000 - 60.000; Vollzeit

Benefits dieser Stelle

Competitive salary

Benefits package

Tech equipment

International team

Training program

Zusammenfassung

Nexi Kraków is seeking a Fraud Monitoring Agent to join a collaborative, international team. The role covers 24/7 monitoring, fraud prevention, and cooperation with banks and partners.

You will analyze transactions, block fraud, and participate in ongoing training through our PayTech University, with a flexible shift schedule including afternoons and nights. This is a hands-on position in a leading European payments company with competitive benefits.

Qualifikationen

• High school diploma or equivalent required.
• Proactive and takes initiative.
• Strong communication skills.
• Fluent English (spoken and written).
• MS Office (Word, Excel, Outlook, Teams) advanced.

Aufgaben

• Provide 24/7/365 comprehensive fraud monitoring services for CE clients across issuing and acquiring activities.
• Manage fraud prevention services and configure monitoring rules, including setup, analysis and modification.
• Manage various fraud monitoring blacklists and whitelists.
• Monitor and analyse transactions and make fraud-related decisions.
• Cooperate with Banks, Partners and Local Authorities to resolve fraud-related cases and analyse emerging trends.
• Perform statistical analysis of registered fraud cases to identify current trends and establish new prevention measures.
• Block and unblock cards suspected of fraudulent activity or involved in fraud attacks, including geo-blocking, and block suspicious terminals (POS and eCommerce).
• Identify various types of fraud attacks, including ATM and POS skimming, misuse of lost or stolen cards, counterfeit card fraud and MO/TO transaction fraud.

Kenntnisse

Proactive

Communication skills

English fluent

MS Office advanced

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Nexi Kraków is seeking a Fraud Monitoring Agent to join a collaborative, international team. The role covers 24/7 monitoring, fraud prevention, and cooperation with banks and partners.

You will analyze transactions, block fraud, and participate in ongoing training through our PayTech University, with a flexible shift schedule including afternoons and nights. This is a hands-on position in a leading European payments company with competitive benefits.