Finance Ops Team Lead – Hybrid, Growth & Impact

PwC Polska; Kraków; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Hybrid working 2 days in office

Mentoring and training programs

Career paths and internal mobility

Job summary

PwC Polska is seeking an Experienced Team Leader to manage a 10–15 accountant team delivering finance operations (AP/AR/GL) across domestic and international clients. You will drive performance against SLAs, plan workloads, recruit and develop talent, and promote compliance and best practices in a fast-paced, client-facing environment.

You will leverage ERP systems (SAP/Oracle), lean methodologies, and AI-based tools to optimize processes, automate tasks, and enhance reporting.

Qualifications

• 7+ years of experience in finance operations (AP/AR/GL) or related accounting processes.
• 3–5+ years of experience leading teams (people management, performance management, coaching).
• Experience with ERP systems (SAP/Oracle) and process improvement methodologies (Lean/Six Sigma).
• Strong proficiency in using new technologies and AI‑based tools in daily work (e.g., task automation, information analysis, content creation).

Responsibilities

• Lead day‑to‑day operations for AP/AR/GL processes and ensure timely, accurate delivery against SLAs/KPIs.
• Plan and allocate work effectively to ensure optimal resource utilization and balanced workload.
• Set clear targets, track performance, address risks early, and elevate blockers impacting service delivery.
• Manage and develop team members through regular 1:1s, coaching, goal setting, and performance reviews.
• Provide clear, timely feedback on behavior, performance, and quality of deliverables; address underperformance when needed.
• Support recruitment, onboarding, engagement, and retention in cooperation with HR/Talent Acquisition.
• Ensure adherence to policies, procedures, and internal controls; promote a strong compliance mindset.
• Drive consistent application of best practices and standard ways of working.
• Communicate effectively with internal stakeholders and clients; present operational status, risks, and improvement proposals.
• Identify improvement opportunities (process, tools, automation) and support implementation with other Team Leaders/SMEs.
• Coaching and motivating the team.
• Fostering high performing culture and PwC values.

Skills

Team leadership

People management

Coaching

Stakeholder management

Communication

Organization

Prioritization

AI tools

Education

University degree in finance/accounting/economics

Tools

SAP

Oracle

Job description

PwC Polska is seeking an Experienced Team Leader to manage a 10–15 accountant team delivering finance operations (AP/AR/GL) across domestic and international clients. You will drive performance against SLAs, plan workloads, recruit and develop talent, and promote compliance and best practices in a fast-paced, client-facing environment.

You will leverage ERP systems (SAP/Oracle), lean methodologies, and AI-based tools to optimize processes, automate tasks, and enhance reporting.