Field Application Engineer – Precision Agriculture & GNSS

Cross Border Talents; Warszawa; On-site; PLN 89,000 - 156,000; Full time

Job summary

Cross Border Talents is assisting a global technology company to recruit a professional for customer service, technical support, and training in precision agriculture. The role centers on onboarding partners, delivering training, and resolving product issues.

The ideal candidate holds a Bachelor’s degree in engineering, is fluent in Polish and English, and has strong problem-solving and presentation skills.

Qualifications

• Bachelor's degree in engineering or related field.
• Fluency in Polish and professional level English (written and spoken).
• Strong problem-solving and analytical abilities.
• Excellent presentation and training delivery skills.
• Comfort with learning and teaching new software/tools.
• Experience in technical support or training in relevant industries is a plus.

Responsibilities

• Ensure successful onboarding of new partners (hardware and software).
• Provide timely technical support and training via email, phone, web conference, and in person.
• Develop and manage relationships with resellers and clients for product updates and technical requests.
• Perform problem analysis to resolve product issues, including testing and bug identification.
• Support sales functions as a technical expert/consultant for precision agriculture.
• Develop and update training materials.

Skills

Polish language proficiency

English language proficiency

Problem solving

Analytical skills

Public speaking

Training delivery

Education

Bachelor's degree in engineering

Job description

About the Company

Our client is a global technology company headquartered in China, specializing in high-precision positioning, navigation, surveying, mapping, and automation solutions.

With a strong international presence, the company provides advanced technologies and solutions across industries including geospatial, construction, agriculture, autonomous systems, robotics, and industrial applications.

With a large global team and operations across multiple international markets, the company is continuing to expand and is looking for talented professionals to join its growing international organization.

Responsibilities:

• 1. Ensure the successful onboarding of new partners from both a hardware and software perspective.


• 2. Provide timely technical support and training on product needs and issues via email, phone, web conference and in person.


• 3. Develop and manage the relationship with resellers and clients, being responsible for their product updates and technical requests.


• 4. Perform problem analysis to resolve product related issues including follow-up, testing, troubleshooting and identifying bugs and possible enhancements.


• 5. Support sales functions as a technical expert/consultant for precision agriculture.


• 6. Develop and update training materials.

Requirements:

• 1. Bachelor's degree in engineering, preferably in precision industries (digital construction, building construction).


• 2. Minimum of 3 years of effective experience in customer service/technical support or technical training in agriculture machinery, positioning/navigation, LiDAR mapping, unmanned surveying, construction engineering, GIS, land surveying.


• 3. Fluency in Polish and professional level of English - written and oral - are mandatory.


• 4. Possess strong problem-solving skills and excellent analytical skills.


• 5. Presentation and public speaking skills, including training and technical demonstrations.


• 6. Comfort with learning new computer applications.