Expansion BDR: Grow Within Our 30K Customer Base

Paessler GmbH; Kraków; On-site; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Permanent employment contract

Flexible working hours

Enthusiastic international team

Job summary

Paessler GmbH in Kraków seeks a Business Development Representative to expand relationships with our 30,000+ existing customers. You will identify accounts with growth potential, promote PRTG expansions, and book meetings with our expansion sales team.

You will mine CRM data, support sales, map org structures, research new monitoring use cases, run structured outbound, and maintain Salesforce records while collaborating with Customer Success.

Qualifications

• Strong written and verbal communication skills with existing customers.
• Research-oriented, able to synthesize CRM data, usage data and signals into a prioritized list.
• CRM hygiene and disciplined follow-up cadence.
• Resilient, self-motivated with a numbers-driven approach.
• Curious and consultative, able to uncover unarticulated use cases.

Responsibilities

• Mine the installed base using CRM and usage data to prioritize accounts by expansion signal.
• Support the sales team in scheduling Annual Business Reviews.
• Map account structures to find additional buyers beyond the original contact.
• Research and identify new monitoring use cases within existing accounts.
• Run structured outbound to existing contacts, tailored for expansion.
• Book qualified meetings and ensure clean handoff to expansion sales team.
• Maintain accurate Salesforce records on account status, contacts, and activity.
• Feed insights to Marketing on expansion triggers and objections.
• Collaborate with Customer Success on account health signals for expansion readiness.

Skills

Communication

Research

CRM hygiene

Self-motivated

Curious

Coachable

Fluent English

Tools

Salesforce

Outreach

HubSpot

LinkedIn Sales Navigator

Job description

Paessler GmbH in Kraków seeks a Business Development Representative to expand relationships with our 30,000+ existing customers. You will identify accounts with growth potential, promote PRTG expansions, and book meetings with our expansion sales team.

You will mine CRM data, support sales, map org structures, research new monitoring use cases, run structured outbound, and maintain Salesforce records while collaborating with Customer Success.