Sales Development Representative Europe (all genders)

Paessler GmbH; Kraków; On-site; PLN 60,000 - 100,000; Full time

Benefits offered by this job

Flexible working hours

Permanent employment contract

International team environment

Structured onboarding

Job summary

Paessler GmbH in Kraków is seeking a motivated Sales Development Representative to qualify and nurture inbound leads, helping to grow pipeline and support the marketing and sales teams.

You will engage prospects, set up appointments, maintain accurate CRM records, and collaborate with the global SDR team. The role emphasizes proactive communication, organization, and a customer-first approach in a tech environment.

Qualifications

• Collaborative and proactive self-starter.
• Excellent written and spoken English.
• Strong communication and interpersonal skills.
• Organised and executes with discipline.
• Experience with CRM systems (Salesforce, HubSpot) preferred.
• Ability to build relationships with customers globally.

Responsibilities

• Lead qualification: Respond promptly to inbound leads from campaigns, inquiries, and channels.
• Assist marketing with testing, execution, and reporting on lead quality.
• Overcome objections and answer initial questions from prospects.
• Collaborate with Sales to schedule customer meetings.
• CRM management: accurately record and update prospect information in the CRM.

Skills

CRM experience

English proficiency

communication skills

team collaboration

multitasking

organised

Tools

Salesforce

HubSpot

Job description

We are seeking a highly motivated and results-driven Sales Development Representative (SDR) to join an exceptional marketing and sales team. As an SDR, you will play a crucial role in driving business growth and pipeline by qualifying and nurturing inbound leads.

Reporting to the SDR Manager, you will join a global team of SDRs who act as the first point of contact for potential customers requesting information about our solutions. You will be responsible for engaging prospects, understanding their needs, and setting up appointments for our sales team.

YOUR TASKS

• Lead Qualification: Respond promptly to inbound leads generated through marketing campaigns, website inquiries, and other channels.
• Assist marketing with testing, execution, and reporting on lead quality.
• Successfully overcome prospective customer objections as well as answer initial questions.
• Collaborate closely with Sales team members to schedule customer meetings.
• CRM Management: Accurately record and update prospect information in the CRM system, ensuring all interactions are documented.

YOUR PROFILE

You are an optimistic, positive, strong communicator looking to develop their journey in tech sales and/or marketing. You have a deep interest in technology, and you love learning about new topics and using empathy to meet others’ needs. You’re also very organized and are passionate about strong execution.

• Highly collaborative, proactive, curious self-starter
• Excellent English skills (both written and spoken). Additional languages advantageous.
• Strong communication and interpersonal skills, with excellent phone and email étiquette.
• Avid learner and extremely organized
• A clear communicator with effective problem solving skills
• Ability to build professional and trusting relationships with customers from all around the world
• Ability to manage multiple priorities and tasks simultaneously
• Experience with CRM systems preferred (e.g Salesforce, Hubspot)

FACTS FOR YOU

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Flexible working hours and a family-friendly environment
• Permanent employment contract
• A great working atmosphere in an enthusiastic international team with flat hierarchies
• Paessler is a fast-growing midsized company that has been in the market for 20 years. The company is focused on long-term goals and is currently comprised of 400+ employees

And at the end, a very important note: For us, diversity is more than just a word — it's a commitment. Our job posts are geared towards all people, regardless of their gender, sexual orientation, background, faith, or physical abilities. We value diversity and strive to create a work environment that prioritizes equal opportunities and inclusion. In line with this objective, please note that candidates with severe disabilities will be given preferential consideration over applicants with equal qualifications. At Paessler, we're determined to break down barriers and provide everyone with the chance to develop their full potential. Please feel free to let us know if you believe there are ways we can improve the wording of our jobs posts or our overall recruitment approach. Let's work together to create a more colorful and inclusive corporate culture!