Endpoint Security Success Architect

Check-Point-Software-Technologies-2; Warszawa; On-site; PLN 180,000 - 240,000; Full time

Job summary

Check Point Software Technologies in Warsaw, Poland, is seeking a technically proficient Technical Customer Success Manager (Endpoint Security) to act as a trusted advisor for cyber security customers. You will combine security expertise with strategic account planning to maximize product value and business outcomes.

The role requires strong endpoint security knowledge, the ability to engage with security admins up to C-level executives, and a startup mindset to drive adoption and success across

Qualifications

• 5+ years in Customer Success, Technical Account Management, or related cyber security roles.
• Hands-on knowledge of endpoint security technologies and OS-diverse environments.
• Experience managing enterprise customer relationships.
• Proven ability to communicate effectively with technical and non-technical audiences.
• Ability to analyze data and drive business outcomes.
• Strong written, verbal, and presentation skills.
• Familiarity with security frameworks such as NIST, CIS Controls, and Zero Trust.
• Experience presenting to executive leadership, including CIOs/CISOs.

Responsibilities

• Serve as the primary post-sales technical advisor and trusted partner for assigned customers.
• Develop strong relationships with customer stakeholders, including security teams, IT leadership, and executive sponsors.
• Translate technical challenges and security risks into business-focused recommendations and outcomes.
• Drive customer adoption, engagement, and long-term success through strategic account planning.
• Lead customer success reviews, executive business reviews, and ongoing strategic discussions.
• Provide expertise in endpoint security technologies, cyber security best practices, and security operations.
• Own the customer onboarding experience post-sale with structured deployment plans.
• Collaborate with Support, Engineering, Product Management, and Sales to resolve complex customer issues.

Skills

Customer-facing

Endpoint security

Enterprise relationships

Communication

Data analysis

Executive communication

Security frameworks

Presentation

Problem solving

Job description

Check Point Software Technologies in Warsaw, Poland, is seeking a technically proficient Technical Customer Success Manager (Endpoint Security) to act as a trusted advisor for cyber security customers. You will combine security expertise with strategic account planning to maximize product value and business outcomes.

The role requires strong endpoint security knowledge, the ability to engage with security admins up to C-level executives, and a startup mindset to drive adoption and success across