Employee Services Administrator with French

Dyson GmbH; Kraków; On-site; PLN 61,000 - 75,000; Full time

Benefits offered by this job

Language allowance

Performance bonus

PPK

PPO

Life insurance

Glasses allowance

On-site canteen

Dyson product discount

EAP

Multisport card

Job summary

Dyson is seeking an Employee Services Administrator with French for our Poland Krakow office. You will manage transactional activity across the employee lifecycle and answer queries, partnering with the DBS Employee Services team to improve processes.

The role requires fluent French, knowledge of local labour laws, and experience in Global HR Shared Services. You will deliver a best-in-class service, support projects, and help ensure SLA adherence.

Qualifications

• Experience in Employee Administration for country market.
• Actualized country labour law knowledge.
• Fluent in written and spoken French.
• Experience in Global HR Shared Services.
• Coaching and developing team members.
• Customer-focused with SLA emphasis.
• Strong time and task management; highly organised.
• Ability to work with data and produce reports.
• Experience with Workday and case management systems.

Responsibilities

• Act as the first point of contact for employee queries.
• Process all transactional activity relating to the employee lifecycle.
• Provide HR advice and support to employees.
• Collaborate with Payroll and People Partners to ensure compliant guidance.
• Ensure timely and effective communication with customers.
• Identify trends and issues affecting service delivery.
• Support ad-hoc projects and other duties.

Skills

French language

Employee administration

Global HR Shared Services

Team coaching

Customer focus

Time management

Data analysis

Workday (desirable)

Tools

Workday

Case management systems

Job description

Employee Services Administrator with French

Summary

Salary : Competitive Job Family : HR Operations Location : Poland - Krakow Office

About Us:

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people.

About the Role:

The DBS Employee Services Administrator is responsible for the administration of all transactional activity and answering queries relating to the employee lifecycle.

This role will work closely with the DBS Employee Services Senior Administrator and the DBS Employee Services Team Lead, to identify improvement opportunities within our processes and implementing new ways of working.

To be successful in this role, you will strive to deliver a 'best in class', efficient service and will be a valued member of the wider People and DBS communities at Dyson.

You will:

• Act as the first point of contact for all employee queries, working in partnership with all colleagues within Employee Services
• Responsible for the processing of all transactional activity relating to the employee lifecycle
• Provide HR advice and support to employees
• Work closely with the wider People Team, including, Payroll, People Business Partners etc. to ensure that advice and guidance is provided with consideration of local labour and employment laws
• Ensure customers are communicated within an effective and timely manner, 'one and done' approach where possible
• Highlight emerging trends and potential issues that may impact service delivery, to ensure that the customer experience is not compromised
• Support ad-hoc projects and other duties as required

About You

We're looking for someone that has:

• Experience in Employee Administration for country market
• Actualized country labour law knowledge
• Language – French - fluent level in spoken and written
• Demonstrated background working in a Global HR Shared Services
• Experience of coaching and developing team members and ability to motivate and manage others
• Experience of working a customer-focused environment, where focus is on SLA's and continuous improvement
• Excellent time and task management skills, highly organised with the ability to plan, prioritise and delegate
• Adaptable and flexible; comfortable working under ambiguous, changing conditions
• Confident managing data; ability to understand and analyse statistical data and produce reports (desirable)
• Previous experience of Workday and case management systems (desirable)

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Reward Package

• Starting salary from PLN 67,900.00 annually + Language Allowance, with potential for a higher offer based on skills and experience
• Performance bonus opportunity
• Employee Capital Plan (PPK)
• Employee Savings Plan (PPO)
• Company-paid life insurance
• Allowance for corrective glasses and contact lenses
• Subsidised on-site canteen
• Exclusive discount on Dyson products
• Employee Assistance Programme (EAP)
• Benefits platform with Multisport card

#LI-AS1

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.