Employee Services Administrator with French

Dyson; Kraków; On-site; PLN 61,000 - 75,000; Full time

Benefits offered by this job

Language Allowance

Performance bonus

Employee Capital Plan (PPK)

Employee Savings Plan (PPO)

Company-paid life insurance

Holiday allowance

Glasses / contact lenses allowance

Subsidised on-site canteen

Discount on Dyson products

Private medical insurance

Employee Assistance Programme (EAP)

Multisport card

Job summary

Dyson is hiring a DBS Employee Services Administrator in Kraków to handle employee lifecycle transactions and queries. You will collaborate with the DBS team to improve processes, deliver best-in-class service, and support the wider People and DBS communities.

The role requires French proficiency and Experience in a Global HR Shared Services environment. You will work with Payroll and People Partners to ensure lawful guidance, respond to inquiries promptly, and help drive continuous improvement

Qualifications

• Experience in Employee Administration for country market.
• Actualized country labour law knowledge.
• Fluent in French (spoken and written).
• Background in Global HR Shared Services.
• Experience coaching and developing team members.
• Customer-focused with SLA & continuous improvement focus.
• Strong time and task management, highly organized.
• Adaptable; able to work under changing conditions.
• Ability to analyze data and produce reports (desirable).
• Experience with Workday and case management systems (desirable).

Responsibilities

• Act as first point of contact for employee queries within Employee Services.
• Process all transactional activity relating to the employee lifecycle.
• Provide HR advice and support to employees.
• Collaborate with Payroll and People Partners to ensure compliant guidance.
• Communicate efficiently with customers, aiming for 'one and done'.
• Highlight trends and potential issues impacting service delivery.
• Support ad-hoc projects and other duties as required.

Skills

Employee Administration

Country labour law knowledge

French language

Global HR Shared Services

Coaching / mentoring

Customer-focused mindset

Time management

Adaptability

Data analysis

Workday

Tools

Workday

Case management systems

Job description

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations, and more people.

About The Role

The DBS Employee Services Administrator is responsible for the administration of all transactional activity and answering queries relating to the employee lifecycle.

This role will work closely with the DBS Employee Services Senior Administrator and the DBS Employee Services Team Lead, to identify improvement opportunities within our processes and implementing new ways of working.

To be successful in this role, you will strive to deliver a 'best in class', efficient service and will be a valued member of the wider People and DBS communities at Dyson.

You Will

• Act as the first point of contact for all employee queries, working in partnership with all colleagues within Employee Services
• Responsible for the processing of all transactional activity relating to the employee lifecycle
• Provide HR advice and support to employees
• Work closely with the wider People Team, including, Payroll, People Business Partners etc. to ensure that advice and guidance is provided with consideration of local labour and employment laws
• Ensure customers are communicated within an effective and timely manner, 'one and done' approach where possible
• Highlight emerging trends and potential issues that may impact service delivery, to ensure that the customer experience is not compromised
• Support ad-hoc projects and other duties as required

About You

We're Looking For Someone That Has

• Experience in Employee Administration for country market
• Actualized country labour law knowledge
• Language – French - fluent level in spoken and written
• Demonstrated background working in a Global HR Shared Services
• Experience of coaching and developing team members and ability to motivate and manage others
• Experience of working a customer-focused environment, where focus is on SLA's and continuous improvement
• Excellent time and task management skills, highly organised with the ability to plan, prioritise and delegate
• Adaptable and flexible; comfortable working under ambiguous, changing conditions
• Confident managing data; ability to understand and analyse statistical data and produce reports (desirable)
• Previous experience of Workday and case management systems (desirable)

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Reward Package

• Starting salary from PLN 67,900.00 annually + Language Allowance, with potential for a higher offer based on skills and experience
• Performance bonus opportunity
• Employee Capital Plan (PPK)
• Employee Savings Plan (PPO)
• Company-paid life insurance
• Holiday allowance
• Allowance for corrective glasses and contact lenses
• Subsidised on-site canteen
• Exclusive discount on Dyson products
• Comprehensive private medical insurance
• Employee Assistance Programme (EAP)
• Benefits platform with Multisport card

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.