Employee Experience Analyst with English

Mercer; Warszawa; Hybrid; PLN 90,000 - 130,000; Full time

Benefits offered by this job

Private healthcare

Sports card

Life insurance

Lunch card

Language courses

Job summary

Mercer in Warsaw is seeking an Employee Experience Analyst with English to join our data-driven team. You will analyze employee engagement projects, configure multilingual online questionnaires, and deliver high-quality reports for diverse clients worldwide.

The role emphasizes Excel-based data work, coordination across teams, and developing project management skills while collaborating with colleagues in Poland and India. Hybrid work is available.

Qualifications

• Strong analytical skills and a problem-solving approach.
• Experience in a similar position.
• Proficiency in English, spoken and written (minimum B2).
• University degree (ideally technical studies or with elements of statistics).
• Good organizational and time management skills.
• Strong communication and interpersonal skills.
• Full availability (Monday to Friday, flexible working hours from 8:00-10:00 to 16:00-18:00).

Responsibilities

• Collaborate with consultants, clients, and team members to deliver high-quality employee engagement products.
• Configure and test online questionnaires in multiple languages using Mercer tools; prepare high-quality reports.
• Coordinate the distribution of surveys (configuring emails with invitations and reminders in multiple languages).
• Intensive work with Excel, perform operations on large databases (data cleaning, preparing additional calculations in Excel, etc.).
• Monitor and report on project progress to ensure they are executed on schedule.

Skills

Analytical thinking

Problem solving

Attention to detail

MS Excel proficiency

English proficiency (B2)

Organizational skills

Communication skills

Education

University degree (technical studies or statistics)

Tools

MS Excel

Job description

Mercer is looking for candidates for the following position in Warsaw:

Employee Experience Analyst With English

We invite candidates with a passion for data to join our global team, where we share a culture of collaboration that transcends business unit boundaries. This role will involve performing analytical tasks within projects focused on understanding and improving our clients' employee engagement initiatives. You will support the implementation of employee-focused initiatives for a wide range of clients worldwide, collaborating with other analysts in Poland and India, as well as consultants from around the globe.

What can you expect?

• We are a large corporation, but with truly familial relationships and warm collaboration on a daily basis. We respect each other as people and colleagues!
• You will work in a people-oriented team, with dynamic colleagues and leaders who are committed to exceeding the high standards set by our clients and themselves.
• You will receive an attractive benefits package (including private healthcare, a sports card, life insurance, a lunch card, and language courses).
• You can work flexible hours with a hybrid working model (home and office, with a minimum of 3 days per week in the office)

What is in it for you?

• A position with significant exposure to Excel databases and software systems.
• A role focused on the comprehensive implementation of employee engagement projects.
• Development in the area of project management and client facing

We will count on you to:

• Collaborate with consultants, clients, and team members to deliver high-quality employee engagement products.
• Configure and test online questionnaires in multiple foreign languages using Mercer tools; prepare high-quality reports.
• Coordinate the distribution of surveys (configuring emails with invitations and reminders in multiple languages, ensuring the system is correctly set up).
• Intensive work with Excel, perform various operations on large databases (data cleaning, preparing additional calculations in Excel, etc.).
• Monitor and report on project progress to ensure they are executed on schedule.

What you need to have:

• Strong analytical skills and a problem-solving approach to work.
• Experience in a similar position.
• Confidence in using MS Excel and an eye for detail—essential for checking and correcting the most sensitive data.
• Proficiency in English, both spoken and written (minimum B2).
• University degree (ideally technical studies or with elements of statistics like sociology)
• Good organizational and time management skills.
• Strong communication and interpersonal skills.
• Full availability (Monday to Friday, flexible working hours from 8:00-10:00 to 16:00-18:00).

What makes you stand out:

• Previous experience in SSC / BPO company
• Experience in quantitative market research.
• Integrity and the ability to work with stakeholders at various levels of the organization.
• Client-focused and proactive approach

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.