Operations Specialist with English

Marsh; Warszawa; On-site; PLN 52,000 - 78,000; Full time

Benefits offered by this job

Flexible hours

Private health care (family package)

Language courses

Learning platforms access

Multilingual community

Job summary

Marsh's European Business Support Center (EBSC) in Warsaw is seeking an Operations Specialist with English to join a busy, client-focused team. You will handle documentation from insurance brokers, perform accurate data entry in internal systems, and contribute ideas for process improvements while coordinating with stakeholders both locally and across Europe.

The role offers development opportunities, a dynamic, inclusive environment, and collaboration with a multilingual team within Marsh's

Qualifications

• Excellent command of spoken and written English and Polish (B2).
• Strong analytical skills.
• Excellent attention to detail.
• Minimum 1 year of professional experience.

Responsibilities

• Handle documentation from insurance brokers using foreign language skills.
• Use attention-to-detail for data entry in internal systems.
• Open to share ideas to identify opportunities for improvements.
• Communicate with stakeholders.

Skills

English (B2)

Polish (B2)

Analytical skills

Attention to detail

Job description

Our European Business Support Center (EBSC) is seeking candidates for the following position based in the Warsaw office.

Operations Specialist with English

What can you expect?

EBSC has taken over operations from Marsh Europe in order to let our colleagues focus directly on clients. In our daily work, we strive for efficiency, high quality and outstanding results, delivering them in a timely manner. Our scope of service includes policy management, claims, procurement, data management, billing, sales support activities and other. We are in the heart of Marsh value proposition for multinational clients, therefore our daily work allows us to stay connected to business and colleagues across Europe.

Dive into our video, where Marsh EBSC comes to life!

What is in it for you?

• Development opportunities
• Flexible working hours and flexible working arrangements
• Casual dress code and integration events
• Attractive benefits package (including private health care - family package, prepaid restaurant or shopping card topped up every month, prepaid sports & culture card or a Multisport card, language course, unlimited access to online learning platforms, retirement plan)
• Multilingual community with an inclusive atmosphere
• Work in a people-oriented team with dynamic colleagues and leaders
• Office building in Warsaw city center

We will count on you to:

• Use your foreign language capabilities on a daily basis to handle documentation received from the insurance brokers
• Use your attention-to-detail skills for data entry in our internal systems
• Open to share your ideas to identify opportunities for improvements
• Communicate with stakeholders

What you need to have:

• Excellent command of spoken and written English and Polish (B2)
• Strong analytical skills
• Excellent attention to detail
• Minimum 1 year of professional experience

What makes you stand out:

• Previous experience in the insurance sector and/or SSC and/or customer service area
• Ability to build relationships with colleagues
• Open-minded with fast learning capabilities
• Strong oral and written communication skills

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.