Diagnostics Applications Specialist – Lab Training & Support

Grifols Shared Services North America, Inc; Warszawa; On-site; PLN 90,000 - 140,000; Full time

Job summary

Grifols is seeking a Technical Application Specialist to support laboratories across Southern Poland, helping implement, optimize and use Grifols diagnostic solutions as a trusted scientific partner. The role combines hands-on laboratory expertise with customer-facing responsibilities, including training and cross-functional collaboration.

Ideal candidates will have practical experience in clinical or diagnostic labs, strong communication skills in Polish and English, and willingness to travel

Qualifications

• Practical experience in a clinical, hospital, blood bank, reference or diagnostic laboratory.
• Experience with diagnostic systems, laboratory automation or application support is highly valued.
• Valid driving licence and residence in Poland, preferably within or near the supported region.

Responsibilities

• Scientific & application support — guidance on Grifols diagnostic instruments, assays and workflows.
• Customer training — training during instrument implementation and throughout the customer lifecycle.
• Workflow optimization — support laboratories in improving testing processes and operational efficiency.
• Troubleshooting — resolve application-related issues remotely and on-site.
• Relationship building — develop partnerships with laboratory managers, medical laboratory scientists and healthcare professionals.
• Cross-functional collaboration — work with Sales, Service, Technical Support and Quality teams.
• Product launches & method implementation — participate in new product introductions and continuous improvement initiatives.
• Regular travel — visit customer sites across Southern Poland.

Skills

Lab workflow understanding

Communication skills

Relationship building

Problem solving

Polish & English

Willingness to travel

Education

Life science degree

Job description

Grifols is seeking a Technical Application Specialist to support laboratories across Southern Poland, helping implement, optimize and use Grifols diagnostic solutions as a trusted scientific partner. The role combines hands-on laboratory expertise with customer-facing responsibilities, including training and cross-functional collaboration.

Ideal candidates will have practical experience in clinical or diagnostic labs, strong communication skills in Polish and English, and willingness to travel