Field Service Specialist, Core Diagnostics

Abbott Laboratories; Warszawa; On-site; PLN 90,000 - 120,000; Full time

Benefits offered by this job

Competitive salary

Bonus potential

Benefits package

Job summary

Abbott Laboratories is seeking a Technical Service Specialist to join the field support team in Poland, focused on the Łódź area. The role covers installation, calibration, and service upgrades for laboratory instruments and AbbottLink systems.

The candidate should have a Bachelor’s degree or equivalent, with 2+ years in technical service. Fluency in English and Polish is essential, and professional communication with lab staff is required.

Qualifications

• Bachelor’s degree or equivalent experience required; engineering degree preferred.
• 2+ years of experience as Technical Service Specialist or similar role.
• Fluency in English and Polish required.
• Strong customer engagement and stakeholder management.

Responsibilities

• Perform site inspections for new contracts or tenders and plan installations.
• Provide level two service for complex interventions requiring significant labor.
• Install instruments, AbbottLink, and automation systems.
• Perform IQOQ procedures during and after installations.
• Assist with customer business reviews and optimization.
• Schedule and document hardware and software updates requiring >2 hours.
• Deliver basic operator training post-install or upgrade.
• Provide basic technical coaching for colleagues.

Skills

Customer engagement

English & Polish fluency

Communication skills

Technical service expertise

Problem solving

Education

Bachelor’s degree or equivalent

Engineering degree preferred

Tools

AbbottLink

IQOQ procedures

Job description

Abbott Laboratories is seeking a Technical Service Specialist to join the field support team in Poland, focused on the Łódź area. The role covers installation, calibration, and service upgrades for laboratory instruments and AbbottLink systems.

The candidate should have a Bachelor’s degree or equivalent, with 2+ years in technical service. Fluency in English and Polish is essential, and professional communication with lab staff is required.