Core Diagnostics Technical Service Specialist – Łódź

Abbott Laboratories; Warszawa; On-site; PLN 90,000 - 130,000; Full time

Job summary

Abbott Laboratories Poland, Łódź area, is seeking a Technical Service Specialist to join our field support team. You will handle installations, repairs, and software upgrades for laboratory instruments.

You will perform IQOQ procedures, provide training to customers, and coordinate hardware and software updates, while building strong relationships with lab staff. A Bachelor’s degree or equivalent in medical, electrical, mechanical, or related engineering is required, with 2+ years’ experience;

Qualifications

• Bachelor’s degree or equivalent in medical/electrical/mechanical or medical technology is preferred.
• 2+ years of experience as Technical Service Specialist or similar role.
• Excellent English and Polish communications.

Responsibilities

• Perform new customer and laboratory site inspections for new contracts/tender preparations and designs for new installations.
• Provide level two service (complex interventions >4 hours).
• Installation of instruments, AbbottLink, and automation.
• Perform IQOQ (Installation Qualification Operation Qualification) during and after installation.
• Assist with customer business reviews.

Skills

Customer engagement

English proficiency

Polish proficiency

Problem solving

Communication

Training delivery

Technical coaching

Education

Bachelor’s degree or engineering degree

Tools

Analytical software

Job description

Abbott Laboratories Poland, Łódź area, is seeking a Technical Service Specialist to join our field support team. You will handle installations, repairs, and software upgrades for laboratory instruments.

You will perform IQOQ procedures, provide training to customers, and coordinate hardware and software updates, while building strong relationships with lab staff. A Bachelor’s degree or equivalent in medical, electrical, mechanical, or related engineering is required, with 2+ years’ experience;