Delivery Enablement Manager

HSBC Holdings plc; Kraków; On-site; PLN 169,000 - 212,000; Full time

Benefits offered by this job

Healthcare and pension

Private medical care

Multisport card

Home office set-up reimbursement

Cafeteria platform

Employee assistance program

Flexible working hours

Free parking

CSR initiatives

Job summary

HSBC Holdings plc in Kraków is seeking a Delivery Enablement Manager UK PMO to support the UK Portfolio Value Management. You will help shape a Target Operating Model, enable agile ways of working, and oversee Value Streams with a focus on delivering business value through change outcomes.

The role requires strong PMO experience across regions, proficiency in English, and collaboration with stakeholders. A comprehensive benefits package and flexible working are offered.

Qualifications

• Extensive knowledge of resilience risks and controls.
• Experience in Agile PMO processes and best practices.
• Practical Jira/Confluence usage for delivery tracking.
• Clear written and verbal stakeholder communication.
• Strong analytical and problem-solving skills.
• Able to run meetings in English via video/phone with clear outcomes.
• Self-motivated with proactive delivery focus.
• SAFe Agilist, MoP, PMP, Prince2 training or equivalent experience.

Responsibilities

• Bring programme and project management experience on complex projects across countries or regions.
• Execute global PMO processes and coordinate change management activities with key stakeholders.
• Support the PMO function as it transitions to Agile ways of working.
• Track review and control Value Stream progress against OKRs and budgets.
• Anticipate delivery risks and blockers; support mitigations.
• Support leadership in PI Planning, Sub-Value Stream budget control and QBR.
• Assist with benefits tracking and quality assurance across the change lifecycle.
• Engage in Value Stream resource management including onboarding of stakeholders.

Skills

Resilience risks

Agile PMO

Jira & Confluence

Stakeholder comms

Analytical thinking

English meetings

Independent work

SAFe/MoP/PMP/Prince2

Tools

Jira

Confluence

Job description

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

HSBC Service Delivery Polska Sp. z o.o. part of HSBC Holdings plc is looking for a Delivery Enablement Manager UK PMO to join HSBC UK Portfolio Value Management PVM. UK PVM helps shape and implement strategic change for HSBC UK by working closely with change execution and delivery partners. In this role you’ll support the development and implementation of a Target Operating Model and Ways of Working across UK Value Streams helping enable delivery of the HBUK strategy through change outcomes that benefit the business and customers. You’ll also use an AI-infused toolset to develop new approaches to delivering outcomes then share and scale what works across the team.

What you’ll do

• Bring programme and project management experience on complex projects across countries or regions.
• Execute global PMO processes and coordinate change management activities with key stakeholders.
• Support the PMO function as it transitions to Agile ways of working.
• Track review and control Value Stream and Sub-Value Stream progress against OKRs and business value within budget.
• Anticipate delivery risks and blockers support mitigations and elevate where appropriate.
• Support leadership in PI Planning Sub-Value Stream budget control and the QBR process.
• Assist with benefits tracking and quality assurance activities across the full change lifecycle including closure.
• Engage in Value Stream and Sub-Value Stream resource management including onboarding and building context on stakeholders and goals.

What you need to have to succeed in this role

• Bring extensive knowledge of resilience risks and controls with experience in assurance or testing activities
• Apply practical knowledge of managing programmes and projects in an Agile way including PMO processes and best practice techniques.
• Use Jira and Confluence to support delivery tracking planning and governance.
• Communicate clearly in writing and verbally with stakeholders.
• Apply analytical and problem-solving skills to interpret information and remove blockers.
• Run meetings in English over video or teleconference with clear outcomes and actions.
• Work independently and take proactive action to keep delivery on track.
• Hold SAFe Agilist MoP PMP Prince2 training or certification or bring equivalent demonstrable experience.

What we offer

The pay range for this role is 15 108 PLN – 19 000 PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN).
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

If your CV meets our criteria, you should expect the following steps in the recruitment process:

• Online behavioural test (for external candidates only)
• Telephone screen (for external candidates only)
• Interview with the hiring manager

Being open to different points of view is important for our business and the communities we serve.

At HSBC, we’re dedicated to creating diverse and inclusive workplaces. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best.

If you have a need that requires accommodations or changes during the recruitment process, please let us know.

You’ll achieve more when you join HSBC.