Senior Delivery Manager

HSBC Holdings plc

Kraków

On-site

PLN 223,000 - 357,000

Full time

14 days+

Application generator

A complete application in a minute — tailored resume and cover letter, ready to send.

Get past ATS filters

Benefits offered by this job

Multisport card

Private medical care

Life insurance

Flexible working hours

Free parking

Job summary

HSBC Holdings plc is seeking an experienced Senior Delivery Manager - Traceability in Kraków to lead strategic delivery across risk and compliance initiatives. You will define outcomes, set roadmaps and align business and IT stakeholders to measurable benefits.

You will drive governance, manage dependencies, and coordinate architects and product teams to ensure on-time, high-quality delivery in a regulated environment.

Qualifications

Experience delivering complex initiatives in enterprise risk management.
Ability to define and track measurable outcomes with KPIs and baselines.
Strong stakeholder management across business and IT teams.
Capability in risk, dependency, issue and impediment management.
Experience with AS-IS / TO-BE process mapping and Target Operating Model thinking.
Working knowledge of Agile/SAFe and DevOps concepts including planning and release readiness.

Responsibilities

Identify, agree and document strategic change outcomes with business and IT stakeholders.
Define scope boundaries, assumptions, dependencies and success criteria for initiatives.
Build and maintain outcome-specific roadmaps across products and value streams.
Establish KPIs, baselines, targets and other benefit metrics.
Orchestrate collaboration across business, product, IT leads, architects and analysts.
Facilitate AS-IS / TO-BE mapping and Target Operating Model impact assessments.
Engage architects early to align delivery with Future State Architecture.
Prepare governance materials and ensure actions are tracked to closure.

Skills

Delivery management

KPIs & benefit realisation

Stakeholder management

Risk & dependency management

Process mapping

AGILE/SAFe & DevOps

Tools

DevOps practices

Job description

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Your career opportunity

If you’re looking to take an exciting new direction with your HSBC career, an internal move can open the door to many opportunities, allowing you to take on a new challenge, and develop your skills. Bring your knowledge of our brand to a new role and grow yourself further.

We’re currently seeking an experienced professional to join our team in the role of Senior Delivery Manager - Traceability.

As our Delivery Manager you will work with Business Outcome Leads and stakeholders to define measurable outcomes, align strategic intent to delivery, track benefits through KPIs and metrics, and manage dependencies, risks and blockers in line with the Change Framework. It also drives Target Operating Model and process improvement impacts so outcomes are documented, tracked and realised with evidence and traceability.

This role works within the RCA & Regulation Management SVS, which is part of the Risk Steward Enabler Value Stream. The Value Stream has been set up to enable the 2nd Line of Defence across all Risk & Compliance (R&C) stripes, delivering shared capabilities and a consistent experience for Risk Stewards/Chief Risk & Compliance Officers. RSE will create and scale common capabilities across risk stripes to reduce duplication and cost, accelerate delivery through reuse, and improve consistency and control across the 2nd Line of Defence.

A move across the business allows you to continue to access tailored professional development opportunities, and our fantastic benefits packages.

What you'll do

Identify, agree and document business-approved strategic change outcomes with business and IT stakeholders.
Define scope boundaries, assumptions, dependencies and success criteria for complex initiatives.
Build and maintain outcome-specific roadmaps spanning products and value streams, including milestones, releases and dependencies.
Establish and maintain KPIs, baselines, targets and other outcome measures to evidence benefit realisation.
Orchestrate collaboration across business owners, product owners, IT leads, architects and analysts to sustain alignment on priorities and delivery expectations.
Facilitate AS-IS / TO-BE process mapping and Target Operating Model impact assessment, converting findings into improvement actions and backlog items.
Engage architects early to align delivery to Future State Architecture, capture constraints and resolve cross-domain design dependencies.
Prepare governance materials, maintain decision-ready reporting and ensure actions and decisions are tracked to closure.

What you need to have to succeed in this role

Experience managing complex delivery within enterprise risk management
Ability to define and track measurable outcomes using KPIs, baselines, targets and benefit realisation metrics.
Strong stakeholder management across business owners, product teams, architects and technology leads.
Capability in risk, dependency, issue and impediment management within regulated environments.
Experience with process mapping and process improvement, including AS-IS / TO-BE and Target Operating Model thinking.
Working knowledge of Agile / SAFe and DevOps concepts, including planning, flow, continuous integration and release readiness

What we offer

The pay range for this role is XXX PLN - XXX PLN (monthly, gross).

Variable pay is discretionary, but influenced by Group performance, business/function performance and individual performance.

We offer a comprehensive and competitive package of benefits covering healthcare, family friendly leaves, pension and life assurance, as well as many other benefits to support your wellbeing.