Global Procurement Data Quality Lead

HSBC Service Delivery Sp. z o.o.; Kraków; On-site; PLN 180,000 - 250,000; Full time

Benefits offered by this job

Private medical care

Life insurance

Flexible working hours

Remote work opportunities

Free parking

Job summary

HSBC Service Delivery Sp. z o.o. in Kraków seeks a Global Procurement Data Quality Lead to own the DQ framework, set improvement priorities, and coordinate delivery with senior stakeholders.

You will monitor data quality, define AI-ready criteria, and lead cross-functional initiatives to embed DQ into procurement processes. Minimum 7+ years leading data quality or governance programs, with SQL fluency and experience in data models, Collibra, and analytics delivery.

Qualifications

• 7+ years’ experience leading data quality initiatives with clearly demonstrable outcomes.
• Strong knowledge of data governance/management and tooling for documenting artefacts (e.g., data models, data dictionaries, Collibra).
• Solid understanding of the data and analytics delivery lifecycle, including data modelling, SQL fluency, and familiarity with data science concepts.
• Highly analytical, with a strong grasp of the value of data and the ability to apply technology solutions to meet business needs.
• Resourceful and inquisitive, able to build subject matter expertise quickly and tackle complex problems creatively.
• Proven ability to operate in a fast-paced environment, managing multiple deliverables while showing resilience, ownership, and accountability through to resolution.
• Strong project management capability, able to drive cross-functional delivery within time, cost, and quality constraints.

Responsibilities

• Own the Global Procurement Data Quality (DQ) framework (standards, critical data elements, controls, and scorecards) aligned to HSBC data governance expectations.
• Set DQ improvement priorities; coordinate delivery, track progress, and report outcomes to senior stakeholders, linking impacts to business KPIs.
• Maintain a rules library for key processes and proactively monitor DQ via dashboards/automated controls; identify new issues, prioritise, and lead root-cause analysis with process owners to agree remediation.
• Build strong partnerships across Procurement, Technology, and data governance to embed DQ into day-to-day operations; establish and run cross-functional working groups and provide updates via the Procurement Design Authority.
• Ensure change and transformation programmes incorporate DQ and data integrity activities in plans, with quantitative outcomes agreed and signed off at design stage.
• Define practical “ready for AI” criteria (lineage, stability, metadata) for procurement datasets and certify compliance before use in AI use cases.
• Design and oversee a Data Drift Monitoring framework to protect ML model integrity and detect model decay early.
• Act as a trusted advisor and representative for Global Procurement: lead complex problem-solving with ExCo+1 stakeholders, transform DQ reporting into action-led insights tied to operational risk/business impact, and share best practice via bank-wide DQ forums.

Skills

Data governance

SQL

Data quality

Stakeholder management

Analytical thinking

Tools

GCP

QlikSense

architecture/process mapping

Job description

Global Procurement Data Quality Lead

Miejsce pracy: Kraków

Technologies we use

Expected

• SQL

Your responsibilities

• Own the Global Procurement Data Quality (DQ) framework (standards, critical data elements, controls, and scorecards) aligned to HSBC data governance expectations.
• Set DQ improvement priorities; coordinate delivery, track progress, and report outcomes to senior stakeholders, linking impacts to business KPIs.
• Maintain a rules library for key processes and proactively monitor DQ via dashboards/automated controls; identify new issues, prioritise, and lead root-cause analysis with process owners to agree remediation.
• Build strong partnerships across Procurement, Technology, and data governance to embed DQ into day-to-day operations; establish and run cross-functional working groups and provide updates via the Procurement Design Authority.
• Ensure change and transformation programmes incorporate DQ and data integrity activities in plans, with quantitative outcomes agreed and signed off at design stage.
• Define practical “ready for AI” criteria (lineage, stability, metadata) for procurement datasets and certify compliance before use in AI use cases.
• Design and oversee a Data Drift Monitoring framework to protect ML model integrity and detect model decay early.
• Act as a trusted advisor and representative for Global Procurement: lead complex problem-solving with ExCo+1 stakeholders, transform DQ reporting into action-led insights tied to operational risk/business impact, and share best practice via bank-wide DQ forums.

Our requirements

• 7+ years’ experience leading data quality initiatives with clearly demonstrable outcomes.
• Strong knowledge of data governance/management and tooling for documenting artefacts (e.g., data models, data dictionaries, Collibra).
• Solid understanding of the data and analytics delivery lifecycle, including data modelling, SQL fluency, and familiarity with data science concepts.
• Highly analytical, with a strong grasp of the value of data and the ability to apply technology solutions to meet business needs.
• Resourceful and inquisitive, able to build subject matter expertise quickly and tackle complex problems creatively.
• Proven ability to operate in a fast-paced environment, managing multiple deliverables while showing resilience, ownership, and accountability through to resolution.
• Strong project management capability, able to drive cross-functional delivery within time, cost, and quality constraints (including influencing without authority).
• Confident communicator and trusted advisor to senior stakeholders—able to negotiate, challenge constructively, and translate technical concepts for non-technical audiences in a global, regulated environment (data privacy awareness; GCP/QlikSense and architecture/process mapping knowledge preferred).

What we offer

• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Cafeteria platform
• Employee assistance program
• Additional contributions to PPK scheme
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking

Benefits

• sharing the costs of sports activities
• private medical care
• sharing the costs of professional training & courses
• life insurance
• remote work opportunities
• flexible working time
• integration events
• corporate sports team
• retirement pension plan
• corporate library
• no dress code
• coffee / tea
• parking space for employees
• leisure zone
• extra social benefits
• employee referral program
• opportunity to obtain permits and licenses
• charity initiatives
• family picnics
• extra leave
• In-office gym

Recruitment stages

• Online assessment
• Phone interview
• Job interview
• Welcome to HSBC!

HSBC Service Delivery (Polska) Sp. z o.o.

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through a network that covers 63 countries and territories.

HSBC Service Delivery (Polska) Sp. z o.o. is HSBC's global finance, operations, risk and technology centre. We use our unique expertise and capabilities to provide specialised services – our people range from technologists transforming the banking experience to operations professionals managing 1.7 trillion payments a year.

Our Purpose – Opening up a world of opportunity – explains why we exist. We are bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.